How to Enable Health Connect and Accession

important notice starting july 2025 , the health connect and provider direct mobile apps will no longer be supported users are encouraged to transition to the web versions for continued access key details a persistent deprecation notice will appear on every app launch, informing users of the transition the web versions are optimised for all devices, offering enhanced features, better security, and a seamless user experience during the transition period, users can still access app features after acknowledging the notice post deprecation, the app will display a message directing users to the web version, with a customer friendly link (e g , "health connect" or "provider direct") to the web portal action required users should begin transitioning to the web version to ensure uninterrupted access to their accounts overview & requirements the following article will cover how to enable health connect and accession patient portals requirements specific to health connect app updates users must update the app to the latest version from the app store to ensure compatibility and access to the latest versions portal installation ensure that portals are correctly installed within the profile build ensure that web servers are correctly configured ensure all rules specified in the technical installation guide is configured correctly please reach out to support if you have any questions regarding this step version compatibility version 9 and above supports the portal (patient portal) version 10 1 and above supports the rebranded portal (health connect) version alignment profile version 9 grants access to version 9 of portal profile version 10 0 2 grants access to version 10 0 2 of portal note any profile field names or views that reference "profile patient portal" pertain to and support the functionality of the health connect and accession patient portals enabling health connect and accession hosted customers hosted customers should contact intrahealth support to have health connect and accession enabled self hosted customers self hosted customers can follow the steps below to enable health connect and accession go to organisation / preferences / setup / profile patient portal check the enable profile patient portal checkbox set the patient login url in to the accession patient login page url this enables auto redirection from the patient registration page to accession for them to log in for the first time check the send profile patient portal allowed notification by email and sms checkboxes go to the custom texts tab in this view open the allowed notification custom text this message will be sent to patients when they are enabled for health connect and accession and should include information necessary for them to register and log in intrahealth suggests the following «letter organisation fullname» has allowed health connect for you go to the link below to create your username and password within the next 6 days «letter patient portalregistrationurl» after registering, you will be redirected to the login page you may use the clinic health connect url \[clinic health connect url] to log in note for an optimal user experience, it is recommended that organizations encourage their patients to use the web version of health connect to access their medical information and interact with their healthcare providers go to organisation / preferences / setup / profile patient portal check the enable profile patient portal checkbox go to organisation / preferences / setup / internet / messages tab set the organisation web url to the ihserver proxy url this is the same url used by profile to connect to ihserver using https this is required for the « letter patient portalregistrationurl » print variable that links to the patient registration webpage