How to Configure Stripe (Patient Payments) in Health Connect
6 min
important notice starting july 2025 , the health connect and provider direct mobile apps will no longer be supported users are encouraged to transition to the web versions for continued access key details a persistent deprecation notice will appear on every app launch, informing users of the transition the web versions are optimised for all devices, offering enhanced features, better security, and a seamless user experience during the transition period, users can still access app features after acknowledging the notice post deprecation, the app will display a message directing users to the web version, with a customer friendly link (e g , "health connect" or "provider direct") to the web portal action required users should begin transitioning to the web version to ensure uninterrupted access to their accounts overview & requirements with health connect, patients can pay invoices directly using their credit card, provided the organisation has made this possible by creating a stripe account and configuring profile appropriately this article will go over that process it is intended for system administrators requirements a bank account to receive payments in an stripe account health connect profile version 9 and above app updates users must update the app to the latest version from the app store to ensure compatibility and access to the latest features portal installation ensure that portals are correctly installed within the profile build ensure that web servers are correctly configured ensure all rules specified in the technical installation guide is configured correctly please reach out to support if you have any questions regarding this step version compatibility version 9 and above supports the portal (patient portal) version 10 1 and above supports the rebranded portal (health connect) version alignment profile version 9 grants access to version 9 of portal profile version 10 0 2 grants access to version 10 0 2 of portal stripe configuration create a stripe account organisations will need to create their own account at https //dashboard stripe com/register https //dashboard stripe com/register and link a bank account of their choosing to receive the payments in install stripe payments emessage service in profile in profile, a system administrator must install and configure the stripe payments emessage service go to organisation / preferences / setup / emessages drag stripe payments from available services to installed services in the stripe payments properties window, enter the publishable key and api key values from the stripe account click ok to save make a payment in health connect read how to make payments in health connect docid\ ltlexky6h8rzw2amdrtx4 to see the step by step process that a patient would experience when making a payment see patient payments in profile in profile, go to alter patient / transactions to see financial transactions for the patient payments will be applied to the most recent outstanding invoices where the payer is the patient learn more for more information on patient payments in health connectplease click on the article links below how to make payments in health connect docid\ ltlexky6h8rzw2amdrtx4