Cannot locate deceased patients
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problem cannot locate deceased patients solution normally "inactive" patients (inactive/transferred/deceased) cannot be found in the drop down list there is a preference in organisation\preferences\patient\patient status and select "include inactive patients in popup list" (this is normally "off" by default ) off would be the usual setting for this to find these patients, the normal steps would be to click the ellipsis or ctrl ? in the patient field, and using the main search window, uncheck "only active" this will allow you to find those missing patients