---
title: Questions & Answers Section
slug: test-archbee/questions-and-answers-section
docTags: 
createdAt: 2024-08-19T07:13:02.000Z
---

**Question & Answer (Q\&A) Feature **on our documentation platform allows users to engage more deeply with the content by asking questions and providing answers or comments. This feature can foster a collaborative environment where users can seek clarification, share insights, or discuss specific aspects of the documentation. The Q\&A feature is flexible and can be enabled or disabled depending on the needs of your space.

## Enabling/Disabling the Q\&A Feature

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Navigate to Space Settings by clicking on the settings (⚙️) icon.
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Access the **Questions & Answers Section**
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Enable/Disable the Feature

- **Enable Questions & Answer Section for this space**
  Toggle the switch to enable the *"Enable Questions & Answer Section for this space" *feature. When enabled, members can ask questions on documents internally.
- **Enable Public messages**
  Toggle the switch to enable the public messages. Allow your audience to ask questions on the public documentation
- **Enable Automatic AI Replies**
  Toggle the switch to enable automatic AI replies to public questions, similar to search chat answers.
- **Enable Message Approval**
  Toggle the switch to enable message approval. Messages left by users on public sites will require approval before being posted.

![](https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/ZQau8i0VcLZuau-8_5mnH_image.png)
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⚠️   **Important**

After enabling or disabling the Q\&A feature (or any setttings), don't forget to re-publish your space.
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## Asking a Question or Posting a Comment (public)

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Navigate to the bottom of your Documentation Page

![](https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/iD15-1Q6c5gT_sfGfjJc3_image.png)
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If you're authenticated, write your question/comment and press **Post**

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If you're not authenticated yet, continue with Step 3 👇
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Enter your **name** and** e-mail** address and press **Sent authentication link**

::Image[]{src="https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/izUGrFhV8aTdBHq24ik2G_image.png" size="80" width="1040" height="996" position="center" darkWidth="800" darkHeight="766" showCaption="false"}
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Click on the link from the received e-mail to confirm and participate on discussions.

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🎉   **Congrats!**

You are now authenticated and your question was posted. 
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Depending on the Q\&A space configuration, your question could be in *"waiting for approval" *status until being approved by the Admin.
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## Q\&A for internal use

### Commenting and Questioning

Members can add comments or questions directly on documents.

![](https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/SNQa5fl3GHuN93B3BNGiW_image.png)

### Approval Workflow

If the *"Enable Message Approval"* setting is on, comments or questions submitted from the public site will be placed in a **"Pending moderation"** status.

Members with the appropriate permissions will approve these submissions before they become publicly visible.

![](https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/0YskUHGUF7bGeTYg2buD0_image.png)

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⚠️  **Approval of AI responses**

Likewise, when **Message Approval **is enabled, AI responses will be placed in a **"Pending moderation"** status.
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![](https://api.archbee.com/api/optimize/bNBm7nPJgXjbjLyfbHNh2/JnpIOKZjXf9jw0LBtRwLS_screenshot-2024-08-21-at-113106.png)