Wait List
7 min
overview a wait list is a feature of profile that documents patients who are waiting to be booked or prioritised for an appointment this is a fast and easy way to prioritise patient needs for practices that use wait lists to process workloads and manage customer appointments, profile offers the feature of creating a wait list within the software this allows for a convenient way to have a wait list that can synchronise with profile's existing medical records and appointment booking system without needing to use an external system, saving time for practices benefits for healthcare organisations patients waiting for an available appointment can be organised within one place, sorted by wait time and priority patients within the wait list can be quickly selected for use of other features in profile, saving time available appointment times can be easily searched for using the wait list without having to open a new window patients can be booked by dragging and dropping their details from the wait list to an open appointment slot within profile feature overview wait list can be found by going to work centre/work/wait list clicking on the column headers will sort the entries in the wait list by alphabetical order or newest date (if date is selected) creating new entries a new patient can be added to the wait list by pressing the button to open the new wait list entry menu the wait list type field corresponds to a list of short codes additional wait list types can be added by going to maintain/short codes/wait list types and creating a new short code searching for appointments press the button to search for empty appointment slots drag and drop patients from the wait list to an appointment slot to book the patient in for that appointment slot prioritising appointments appointments can be allocated a priority under the priority field in the new wait list entry menu wait list priorities can be customised depending on the practices' needs priorities can be set up by navigating to maintain/short codes/wait list priority wait list view filters filters can be created within the wait list to only show specific information or entries of a specific category these filters can be created and edited by going to edit button next to the view dropdown menu