---
title: Update patient's appointment status
slug: portal-sub/update-patients-appointment-status
docTags: 
createdAt: 2026-03-04T12:03:13.212Z
---

## Change Status to "Arrived"

To update the patient's status to Arrived, do one of the following:

- Click the appointment and drag the appointment to the Waiting area.

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- Click the appointment then click the **Arrive** icon.
- Right-click on the appointment and select **Arrive **from the pop-up menu.

*Note: The patient will appear in the Waiting area with an hourglass icon. The Wait column will show how long the patient has been waiting.*

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## Move patient to Exam Room

- Select the patient in the Waiting area and drag to the appropriate exam room in the Location column.

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## Move Status To "Seen"

*Note: The patient’s status will automatically change to “Seen” when the provider starts entering clinical notes for the patient.*

*The patient disappears from the Waiting area and the icon in the exam room area changes from an hourglass to an eye.*

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## Change Status To “Close Attendance”

Right-click the appointment (in the attendance location or the appointment slot) and select **Close attendance** from the pop-up menu.

- The patient disappears from the exam room. The appointment slot is marked to indicate that the attendance is closed.

*Note: This step can be completed by either the provider or the administration staff. *