--- title: Transitioning Health Connect (Profile Patient) Mobile App to the Web-Based Application slug: portal-sub/transitioning-health-connect-profile-patient-mobile-app-to-the-web-based-application docTags: createdAt: 2026-03-04T12:03:19.740Z --- # Transitioning to our Health Connect Web-Based Application As part of our long-term strategy, Intrahealth is committed to enhancing our web applications to provide a more seamless experience for patients and providers. Our goal is to gradually transition users from mobile apps to a fully web-based platform while ensuring minimal disruption for clinics and organizations.  Starting in 2025, no further enhancements or bug fixes will be made to the current iOS/Android apps. Additionally, no new versions of Health Connect for iOS or Android will be released in app stores. The app will be officially removed in July 2025. Patients and users who have previously downloaded the app will receive a pop-up notification, as outlined in this article. ## For Organisations Using Profile Version V10 and Above - Patients who currently have the iOS or Android app installed on their mobile device will automatically receive a redirect message (see mock-up below). - By selecting **Go to Web Version**, patients will be seamlessly redirected to the new web-based Patient Portal, **HEALTH CONNECT**.  - Once redirected, users are encouraged to bookmark the web version in their browser for easier access ([instructions](docId\:x6imNaAKqqjw1bt1MRv25), provided below). - Moving forward, patients should use the web-based version, as the iOS and Android apps will no longer receive updates or support. ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/w8LnAj8lbW57L8K5FwT6N_l9u2kbucttjwjudnqrcvmm11mimotw6jq.png" size="40" isUploading="false" initialPath="assets/L9U2kb_ucttJwJudNQRCvmM11mImOtw6jQ.png" githubPath="en/Portals/Patient Portals and Online Booking/Health Connect/assets/L9U2kb_ucttJwJudNQRCvmM11mImOtw6jQ.png" position="flex-start" showCaption="false" indent="2"} # For Organisations Using Profile Version V9.0.X or Below - Patients who have the iOS or Android app installed on their mobile device will automatically see a notification (see mock-up below). - Selecting **Dismiss **will clear the message, allowing patients to continue using the portal.  - Organisations are encouraged to start communicating the new URL to patients via SMS and/or email or based on request.  - Instructions for manually copying or editing the Health Connect web browser URL for distribution are [described below. ](docId\:x6imNaAKqqjw1bt1MRv25) - Once patients have the new URL, they are advised to bookmark the web version in their browser for easier access (see below for [instructions](docId\:x6imNaAKqqjw1bt1MRv25)). ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/qPKRC_Os692Hr3je8LRj4_wxdelwbojfjmtuabfthdcjt8m7o9wxo7a.png" size="37" isUploading="false" initialPath="assets/wXdElwBoJFJmTUaBfthdcjt_8m7O9WXo7A.png" githubPath="en/Portals/Patient Portals and Online Booking/Health Connect/assets/wXdElwBoJFJmTUaBfthdcjt_8m7O9WXo7A.png" position="flex-start" showCaption="false" indent="2"} # How to Manually Copy/Edit the Web-Browser URL for Health Connect ## For Organisations Already Enabled/Set Up for Patient Portal 1. Go to **Organisation / Preferences / Profile Patient Portal / Setup **tabThe **Patient Login URL **field will be displayed. Admin Users edit the configured **Patient Login URL** by appending the configured current URL with "/HealthConnect"Example: https\://\[Customer name].com**/healthconnect** ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/wCUwkst8WcmFbhkX3KKQD_drkc8aeaiqfvcxj8jvlnxcnchvtbaqq9bg.png" size="100" isUploading="false" initialPath="assets/drkC8aeAiqfVcxJ8JVlnxcnChvtbaQq9bg.png" githubPath="en/Portals/Patient Portals and Online Booking/Health Connect/assets/drkC8aeAiqfVcxJ8JVlnxcnChvtbaQq9bg.png" position="flex-start" showCaption="false" indent="2"} 2. Self-hosted customers will need to contact their Intrahealth Customer Success Managers for specific configuration instructions. 3. If assistance is needed, contact Intrahealth's Support team at [help@intrahealth.com](mailto\:help@intrahealth.com) for further guidance.  # How to Easily Save Health Connect Web App on Mobile Devices ## For Chrome on Android 1. Open the Google Chrome browser on your Android phone or tablet 2. Navigate to the Health Connect URL and login. If you are using v10 or above, the app will have details on easy reroute. 3. Tap the three-dot menu icon in the top-right corner of Chrome. 4. Select **Add to Home Screen **from the menu and tap **Add**. 5. Health Connect will be added to your Home Screen**. **Tap this icon to open Health Connect. ## For Safari on iPhone or iPad 1. Open Safari on your iPhone or iPad. 2. Navigate to the Health Connect URL and login. If you are using v10 or above, the app will have details on easy reroute. 3. Tap the **Share **button (the square with an arrow pointing upward) at the bottom of the screen. 4. Scroll down and tap **Add to Home Screen**, then tap **Add** in the top-right corner. 5. Health Connect will be added to your Home Screen. Tap this icon to open Health Connect. For Chrome on iPhone or iPad 6. Open the Google Chrome app on your iPhone or iPad. 7. Navigate to Health Connect URL and login. If you are using v10 or above, the app will have details on easy reroute.  8. Tap the **Share** button (the square with an arrow pointing upward) in the top-right corner of the address bar. 9. Scroll down in the share sheet and select **Add to Home Screen**, then tap **Add** in the top-right corner. 10. Health Connect will be added to your Home Screen. Tap this icon to open Health Connect. :::hint{type="info"} **Note: **Adding website shortcuts via Chrome on iOS requires iOS 16.4 or later. :::