Set Up Booking Links

booking links provide you with a url that your patients can use to book their appointments online this url is often placed on a website, or sent out via email to patients ensure you have already configured your appointment types and provider schedules prior to configuring your booking links login to the ocean portal https //ocean cognisantmd com/ click menu and select online booking next to the booking links heading, click configure click add booking link and configure your booking link settings (see descriptions of each setting below) ensure you press save when completed copy your booking link's url you can promote this url on your clinic's website, or in emails to your patients https //archbee image uploads qa s3 amazonaws com/zicxj0dnlereb6uurba3 /hwpg50wosbq43nl4kx8h6 new booking link png name of online booking link give your online booking link a name that makes sense to you this will only be visible in the online booking configuration page in the ocean portal, and will not be seen by patients an example name could be “dr kavanagh’s online booking link” if only dr kavangh’s schedule is bookable using this link if multiple provider schedules are being hosted on this link, you may use a more broad name such as “\[your clinic name] online booking link” linked directory listing select the directory listing https //support cognisantmd com/hc/en us/articles/115001679392 for this online booking link information from the contact information heading in the directory listing will populate the confirmation page and the confirmation email that patients will see when they have successfully booked an appointment online the logo from the selected directory listing will appear to patients on the online booking landing page who can book into this link? restrict your online booking link to only allow patients with an existing chart in your emr to book, or allow brand new patients (no existing chart in the emr) to book online to learn more about how brand new patients can book online, please refer to this article can brand new patients book appointments online? https //support cognisantmd com/hc/en us/articles/360042635952 bookable schedules select the providers schedule(s) that will be available for patients to book using this link if your provider schedule has an alternate configuration https //support cognisantmd com/hc/en us/articles/360042924451 , click on the dropdown arrow next to default schedule and select the appropriate alternate configuration you can only select one provider schedule configuration per booking link introductory message optional this message will appear on your online booking link's landing page you can choose to provide a welcome message to patients, or even additional information about online booking at your clinic what action message should the patient be shown when there are no schedules available for them to book into? optional this message will appear to patients when they are ineligible to book into the provider schedule(s) hosted on this booking link if ' default ' is selected, patients will see the following message "sorry, we are unable to process your check in there are no appointment schedules available to use for online booking please contact the office in the usual manner to book an appointment " if ' custom ' is selected, you can add your own instructions to the end of the message "sorry, we are unable to process your check in there are no appointment schedules available to use for online booking \[ your custom message here ] "