Sending and Receiving Messages
5 min
this article is intended for any user wanting to know how to send and receive messages from patients and other providers using hcare information hcare has the ability to send and receive messages between users and other providers and patients on provider home, tap messages on the menu on the left hand side of the screen to enter the messages menu sending messages tap on the quick select button on the bottom right corner of the screen and select to open the new message page select the recipient type, and type in the recipient or select them from the drop down menu type the message in the message field tap send to send the message view messages via patient home tap on the patient on provider home to enter the patient home menu on the sidebar on the left hand side, tap to enter the messages menu between the user and that patient typing messages and tapping send will send the message as an sms to the patient's recorded mobile number you can tap record audio to record audio messages to send or attach file to include an attachment to a document receiving messages on provider home, tap on the sidebar on the left hand side to enter the messages menu all messages to the user will appear on the sidebar on the left hand side of the screen, divided into providers and patients tap the icons to switch between the two views any unread messages will have an orange circle appear next to their entry on the left hand side menu if a user has any unread messages, the messages tab on the sidebar on the left hand side of provider home will also have an orange circle next to it