---
title: Release Notes - 8.8.5
slug: portal-sub/release-notes-885
docTags: 
createdAt: 2026-03-04T12:03:21.667Z
---

April 3, 2023

# Appointments

## Appointment unlocking preference

A new option has been added in Preferences under General/Appointment/Main/Features which allows enabling/disabling Appointment locking

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## Telemedicine Send Link Notification (Issue 101144)

The Send Link and Send Link to Patient options in the Edit Appointment window would not notify the user that the Telemedicine Link has been sent to the patient. The ability for a prompt to indicate that the Telemedicine link was sent to the patient has now been added.  

# Cases

## Organisation Preferences for Appointment Privacy not Synchronising (Ticket 85209)

The Default Appointment Privacy settings would not synchronise when the Synchronize to Child Nodes function was used. This issue has been fixed.

# eFax

## Removed the ability to set Faxes with status of Cancelled

Due to the limited functionality of cancelling faxes, The Cancel Job button has been removed from the Fax Jobs view. The Cancel Job button has been removed from the Fax Jobs view. The Cancelled filter item has been removed from the Fax Job Filter view. All Faxes that previously had the status Cancelled will be changed to Failed.

# Forms

## Antenatal Form - Obstetrical History information missing (Ticket 103336)

Information from the “Type” column in the Antenatal form would not carry over when the form was printed out. This issue has been fixed.

## Antenatal Form: Part 1 - Observations text field greyed out (Ticket 99958)

On the Antenatal Form Part 1, if the user selected 'No', the corresponding text fields would be greyed out in Section 5, 6, 7, 8 and 10. The text fields and checkboxes can now be filled in even if 'No' is selected. 

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## Sort Order in Forms Templates Issue

When navigating in the Form templates window, such as from Maintain/Templates/Forms or Clinical/New Form, the default sort order was reverse alphabetical order. This has been fixed.

# Invoice

## Invoice printout margins cutting off quantity

The margins on printout of invoicing were cutting off the Qty column from displaying properly if the Quantity field was over 4 characters. This issue has been fixed.

# Letters

## SOAP print variables are not populating in Letters (Ticket 110755)

No data would displayed when using the Subjective, Objective, Assessment or Plan variables in Letters. This issue has been fixed.

# Medical Record

## Add appointment type to encounter in Review Encounters

The ability to view an encounter’s appointment type from the Encounter’s view (**Medical Record/Encounters**) has been added.

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# Messages

## Automatic acknowledgement of messages not triggering (Ticket 100830)

Automatic outgoing messages for appointments and interventions messages would not be sent with an acknowledged checkmark within Patient Items. This issue has been fixed.

## Corrected Print Variables resolving for the Internet preferences for the “Modèles de courrier électronique”, “Signature” and “Messages” taps 

Fixed the issue with print variables resolving for the Internet preferences for the “Modèles de courrier électronique”, “Signature” and “Messages” taps.

# Prescriptions

## Prescription Route is now a mandatory field 

When prescribing electronically, an error would be presented if the medication Route was empty.  This has been fixed and Route has been made a mandatory field for prescriptions.  A new dialog will be presented to prescribers when dragging-and-dropping medications from the Usual Scripts list, allowing prescribers to add a Route easily to those medications missing a one.

## eFaxed prescriptions have additional box lines on page (Ticket 100644)

When Internet Faxing a prescription, extra borders were applied around the Date of Birth and HCN fields for the patient. This issue has been fixed.

## An Accession Violation error is encountered when creating prescriptions (Ticket 108789)

An Access Violation error is encountered when creating prescriptions. This issue has been fixed.

# Patient Portal

## \[hCare] Add attachments to Email document

Attachments on Emails are now able to be seen and opened in hCare

## \[hCare] Auto scroll view by time in Appointments view

Auto scroll has been added to the hCare Appointments view, similar to when ‘Auto scroll view by time’ is checked in Profile.

When the Appointments page is accessed, it will automatically display with the current time in focus. This will remain when switching to Week, Month and Day view. When the user scrolls to a different time (for example to book a new appointment or editing an existing one, or even to do nothing) the focus stays there for about 15 seconds, then it goes back to the current time.

## 2FA for Accession site, Accession Registration page, Profile Patient Portal

2FA options have been added to the Accession site, Accession Registration page and Profile Patient Portal via SMS or Email if the patient has these communication options enabled.

## \[hCare] Attached document can be deleted from email

A delete button has been added to attached documents in the Send by Email page.

## \[hCare] IOS wrapper support to open next types of documents DOC, DOCX, RTF . (QuickLook Framework) 

hCare has installed the QuickLook Framework, which supports previews for common file types, such as Microsoft Office documents, Images, Live Photos, Text files, PDFs and Audio and video files.

## \[hCare] Multiple Services were not loaded when opening Appointment View via Patient Home

If multiple Services were added to an appointment in Profile, these would not be shown when opening the appointment in hCare. This issue has been fixed.

## \[Accession] Forms are cancelled after error message is closed

Attempting to save some types of Forms in Accession without including mandatory fields would cause the Form to close after closing the error message without saving its progress. This issue has been fixed.

## \[Accession Patient] Headline text formatting lost on patient view

Headlines formatted with Text formatting (Bold, Bullet points, etc) would be unformatted when viewed as a Patient. This issue has been fixed.

## \[Accession Patient] Unacknowledged Patient Item is not created after a patient changes their details

If a patient changed their details in Accession, the old already-acknowledged Patient Item would be updated instead of creating a new unacknowledged one. This issue has been fixed.

## \[Profile Patient Portal] Patient 3 app gets stuck at login

Users of Profile Patient Portal 3 would get stuck at the login page with no error or timeout if using an older version of Profile (8.6 to 8.8.2). This issue has been fixed.

## \[hCare] Organisation structure infinite loop

Organisation structures with 3 or more levels would make Aero API GET /orgtree enter an infinite loop. This issue has been fixed.

## \[hCare] Created Letter should follow "Permanently lock status Final letters" preference

Letters with the Final status would be able to be edited in hCare, even if the "Permanently lock status Final letters" preference was enabled. This issue has been fixed.

## \[hCare] Due date automatically replaced by today's date when completing a task

When completing a task in hCare (web or standard app), its due date would be automatically replaced by today’s date. This issue has been fixed.

## \[hCare] Error appears after sending empty message

When sending an audio message, the Send button would be active before stopping the audio recording, allowing you to send an empty message. An error appeared after sending a message without a body. This issue has been fixed.

## \[hCare] Icons issue in the Service Search

Icons were not shown in the Search Services view. This issue has been fixed.

## \[hCare] Button is not shown under the attached document

The Open button was not shown under an attached document in the Send by Email view. This issue has been fixed.

## \[hCare] Patient Appointment list does not refresh

Editing or creating new Appointments for patients in hCare would not always refresh the Patient Appointment List. This issue has been fixed.

## \[hCare] The wrong Patient Home page is shown

Opening the Measures and Results view in Patient Home, going to Patient Home for another patient, opening the Results view, and then going back to Patient Home would show the wrong patient details. This issue has been fixed.

## \[hCare] Selection of documents are not cleaned after user leaves view

Documents selected would not be deselected if the user goes back and the list of documents is opened on another view. This issue has been fixed.

## \[hCare] Contact Type is not shown in hCare

If no Description was included in a Contact short code in Profile, it would not appear on the Type dropdown menu in hCare. This issue has been fixed.

## \[hCare] Symbols appear in the Letter body after changing HTML to the RTF template

For Letters created via hCare, symbols would occur in the body of the text changed from HTML to the RTF template. This issue has been fixed.

## \[hCare] Cases drop-down field becoming empty after leaving and opening the Appointment Edit view

When opening the Appointment Edit view, tapping the Dismiss button and then opening the Appointment Edit view again, the Cases drop-down field would be empty. This issue has been fixed.

## \[hCare] "Save as Default Email" checkbox active if email was not changed

The "Save as Default Email" checkbox could be checked before changing a patient's Email or adding an email to a patient. This issue has been fixed.

## \[hCare]Error appears during scrolling in Incomplete Items view

When user scrolled Incomplete Items view, multiple errors occurred. This issue has been fixed.

## Autocorrect Clinic Profile Portal URL field in apps

There was an issue where autocorrection was being applied in the Clinic Aero URL field in the Profile Patient Portal 3 and Profile Provider Portal 3 apps, causing the URL to be changed automatically when the user typed it correctly. This has been fixed.

## OnTheGo profile New Encounter properties

Several properties under the New Encounter group of the Aero & Accession Provider OnTheGo profile/Common tab did not work as expected. These issues have been fixed.

# Referral

## Exception error on click Save and Close in the Referral window (Ticket 109036)

An exception error would occur on Referral when attempting to save, fax, or print PDFs of a Referral with an attachment. This issue has been fixed.

# Registration

## Accepted Deregistration Changing Patient Status

A Patient status was changed to Active when the Accept response was received from the ministry after sending a Deregistration message. For example, a Deceased patient is changed back to Active. This issue has been fixed.

# Results

## BC Excelleris Display Changes

Changes have been made to the display of Excelleris Laboratory results to meet the QA Conformance Package for the Fraser Health Authority Meditech Expanse upgrade

A summary of the changes are listed in more detail here: [https://help.intrahealth.com/en/support/solutions/articles/6000264456-excelleris-display-changes](docId\:l2e42u8DIMzNyN4FyCDdS)

## Supplier field changes

Behavior with Supplier field in Manual transaction window was changed. Instead of a drop down list External Provider lookup is used.

## Ordering provider not showing on results

Ordering Provider not showing in results documents when importing lab results into Profile. This issue has been fixed.

# Misc.

## Built-in integration of RxvEngine

The ability to configure the new Vigilance Santé RxvEngine without having to manually log into customer production environment has been implemented. A new jaffa file that can be used to set up the RxVigilance Web eMessage service has been created.

## Image Editor Enhancements

Enhancements have been made to the Image Editor to allow for easier editing of images and Typing Templates. A summary of the changes can be found here: [https://help.intrahealth.com/en/support/solutions/articles/6000264525-image-editor-enhancements](docId\:aVn_2-NpjmgDMLbcE-b9V)

## External Provider search improvements

External providers can now be searched by typing in matching fragments of first and last names in the External Provider field. For example, a provider with the full name of “Dr. Alexander Robert Smith Cumming” can be found by searching the phrase “smi alex”.

## Support Ocean eReferral integration

Changes to support Ocean eReferral integration.

## Toolbar button icons have unnecessary ellipses

Ellipses on toolbar buttons (eg: "Alter Patient...") have been removed.

## OHN is replaced with HCN when province is Ontario

OHN is replaced with HCN when province is Ontario.

## Error when saving changes to roles 

When trying to update child role names, an error would be received. This issue has been fixed.

## Typing template issue MAC (Ticket 94001)

Typing templates would not activate when using "\\" on a Mac running Windows. This issue has been fixed.





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