---
title: Release Notes - 10.0.3
slug: portal-sub/release-notes-1003
docTags: 
createdAt: 2026-03-04T12:03:20.508Z
---

Date of release: March 18th, 2025

# Quick Links

- [Technical Note](docId\:XjAw6mvum8NA2GB1rwFtw)
- [Enhancements (Epics)](docId\:XjAw6mvum8NA2GB1rwFtw)
- [Defects](docId\:XjAw6mvum8NA2GB1rwFtw)
- [Additional Details](docId\:XjAw6mvum8NA2GB1rwFtw)

| # Technical Note## SQL Provider Configuration Update### Why this change? ### MSSQLOLEDBv19 is the latest SQL provider from Microsoft.### Action Required### Deprecation Notice### Drivers### Additional documents:<br />IHServer now supports the latest **Microsoft OLE DB Driver for SQL Server (MSOLEDBSQL)** to ensure compatibility with newer SQL Server versions.<br /><br />Microsoft has released a new version of MSOLEDBSQL, and this update ensures that Profile remains compatible with SQL Server 2022 (16.x) and later versions.<br /><br />- It is not used by default due to breaking changes and backward compatibility issues.
- Using v19 requires additional configuration steps, such as installing a SQL Server certificate on all application servers.
- MSSQLOLEDBv19 can be enabled explicitly using the newly added DbProvider option in IHServer.<br /><br />- **For customers we host:&#xA0;**
  - No action is needed - MSOLEDBSQL will be automatically used for new connections.
- **For self-hosted customers:&#xA0;**
  - We recommended installing MSOLEDBSQL v18 on your app servers (IHServer/IHEM service locations), particularly if upgrading to a newer SQL Server version.<br /><br />**Use of MSSQLOLEDBv19 is optional.&#xA0;**&#x46;or existing configurations, we recommend continuing with the latest **v18** for stability and compatibility.<br /><br />The SQL Server Native Clients (SQLNCLI or SQLNCLI11) aren't recommended for new application installations.<br /><br />For new projects, use one of the following drivers:<br />- [Microsoft ODBC Driver for SQL Server](https://learn.microsoft.com/en-us/sql/connect/odbc/microsoft-odbc-driver-for-sql-server?view=sql-server-ver15)
- [Microsoft OLE DB Driver for SQL Server](https://learn.microsoft.com/en-us/sql/connect/oledb/oledb-driver-for-sql-server?view=sql-server-ver15)<br /><br />- [Microsoft Documentation - SQL Server Native Client](https://learn.microsoft.com/en-us/sql/relational-databases/native-client/sql-server-native-client?view=sql-server-ver15) |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |

# Enhancements (Epics)

## PDF Export Enhancements

| Item                                       | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Application Change(s)                      | The following enhancements have been introduced to the Patient Export PDF:<br />* **Continuous Page Numbering**: The PDF now includes continuous page numbering throughout the document for easier navigation and reference.
* **Improved Header for CDO Forms:&#xA0;**&#x54;he CDO forms now include a new header with key details, such as the Form Name, Date Created, Created By, Date Last Updated, and Updated By. <br />These updates help make the exported medical records clearer, more organized, and easier to reference. |
| Component                                  | Documents, Scanning, and Letters                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| Impacted Regions                           | Canada - NB                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| Risk Estimate                              | Medium                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Changes to UI                              | No****<br />                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
| Changes to Business Process                | Yes****<br />                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Configuration and/or Security Role changes | No                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Changes to Backend                         | No                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Technical pre-requisites                   | No                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Knowledge Base Content                     | [How to Export a Patient's or a Group of Patients' Medical Records to PDF in Profile](docId:9dmfZvBQtOLq9qIJV4gpv), under the section **Standard Formatting for PDF Exports of Medical Records**                                                                                                                                                                                                                                                                                                                                      |

## Added 'Days Left' and 'Expiry Date' Columns to Medications Filters

| Item                                       | Description                                                                                                                                                                                                                                                                                                                                                                                                   |
| ------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Application Change(s)                      | Two new columns have been added to the Medications Filters for improved prescription tracking:<br />* **Days Left**: Displays the remaining days until the prescription expires
* **Expiry Date**: Shows the exact expiry date of the prescription<br />These new columns can be accessed from:<br />* Medical Record/Prescriptions/Prior Scripts
* Medical Record/New (Edit) Encounter/Scripts/Prior Scripts |
| Component                                  | Medications                                                                                                                                                                                                                                                                                                                                                                                                   |
| Impacted Regions                           | Canada                                                                                                                                                                                                                                                                                                                                                                                                        |
| Risk Estimate                              | Medium                                                                                                                                                                                                                                                                                                                                                                                                        |
| Changes to UI                              | Yes****<br />                                                                                                                                                                                                                                                                                                                                                                                                 |
| Changes to Business Process                | No****<br />                                                                                                                                                                                                                                                                                                                                                                                                  |
| Configuration and/or Security Role changes | No                                                                                                                                                                                                                                                                                                                                                                                                            |
| Changes to Backend                         | No                                                                                                                                                                                                                                                                                                                                                                                                            |
| Technical pre-requisites                   | No                                                                                                                                                                                                                                                                                                                                                                                                            |
| Knowledge Base Content                     | N/A                                                                                                                                                                                                                                                                                                                                                                                                           |

## Write Permissions Given to Section Field in Encounter Object

| Item                                       | Description                                                                                                                       |
| ------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------- |
| Application Change(s)                      | In Profile, the Section field for the ISENCOUNTER object was previously read only. This field now has read and write permissions. |
| Component                                  | Encounters                                                                                                                        |
| Impacted Regions                           | All Regions                                                                                                                       |
| Risk Estimate                              | Medium                                                                                                                            |
| Changes to UI                              | No****<br />                                                                                                                      |
| Changes to Business Process                | Yes****<br />                                                                                                                     |
| Configuration and/or Security Role changes | No                                                                                                                                |
| Changes to Backend                         | Yes                                                                                                                               |
| Technical pre-requisites                   | No                                                                                                                                |
| Knowledge Base Content                     | N/A                                                                                                                               |

## Deprecation Notice for Mobile Apps

| Item                                       | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| ------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Application Change(s)                      | As part of our ongoing rebranding efforts, we will be deprecating our mobile apps to focus on delivering an enhanced experience through our web platform. To ensure a smooth transition for our users, we have implemented the following changes:<br /><br />**Deprecation Details:**<br />* A modal notification is now displayed to users when they open the mobile app. This message informs users about the upcoming deprecation and encourages them to transition to the web version.
* The web platform is optimized for all devices, including mobile, and offers the same features with improved performance and security.
* Users can continue to access the mobile app during the transition period but are encouraged to switch to the web version for the best experience.<br />Support and resources are available to assist with the transition. We appreciate your understanding and are committed to making this transition as seamless as possible. Thank you for your continued support! |
| Component                                  | Portals                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Impacted Regions                           | All Regions                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Risk Estimate                              | Medium                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
| Changes to UI                              | Yes****<br />                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| Changes to Business Process                | No****<br />                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Configuration and/or Security Role changes | No                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Changes to Backend                         | No                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Technical pre-requisites                   | No                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Knowledge Base Content                     | Knowledge Base Portal articles have been updated with the deprecation notice.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |

## Sync of External Providers with GNB Facilities

| Item                                       | Description                                                                                                                                                                  |
| ------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Application Change(s)                      | To support GNB and OMD compliance, Profile now automatically syncs the External Providers list with the GNB Laboratory Facilities published via the Open Data Gateway (ODG). |
| Component                                  | External Providers                                                                                                                                                           |
| Impacted Regions                           | Canada - NB                                                                                                                                                                  |
| Risk Estimate                              | Low                                                                                                                                                                          |
| Changes to UI                              | Yes****<br />                                                                                                                                                                |
| Changes to Business Process                | Yes****<br />                                                                                                                                                                |
| Configuration and/or Security Role Changes | No                                                                                                                                                                           |
| Changes to Backend                         | No                                                                                                                                                                           |
| Technical Pre-requisites                   | No                                                                                                                                                                           |
| Knowledge Base Content                     | [Using Pre-populated Laboratory Names from GNB Dynamic List for External Provider](docId:3f-_woHZaYY3_zIOC-jxt)                                                              |

## Stop Creating Manual Transaction to Record Inline Measures in Flow Sheets

| Item                                       | Description                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| ------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Application Change(s)                      | When using the toolbar button 'Create a transaction to hold new information' to add new values into Medical Record/Flow Sheets, a Manual Transaction was created automatically to hold these values and an Encounter was created with the Manual Transaction as a Contact Action Link. This has be changed to instead just create the Encounter and have the measures embedded in the Encounter directly without the need for the Manual Transaction. |
| Component                                  | Financial; Measures                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| Impacted Regions                           | All Regions                                                                                                                                                                                                                                                                                                                                                                                                                                           |
| Risk Estimate                              | Low                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| Changes to UI                              | Yes****<br />                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Changes to Business Process                | Yes****<br />                                                                                                                                                                                                                                                                                                                                                                                                                                         |
| Configuration and/or Security Role Changes | No                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Changes to Backend                         | No                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Technical Pre-requisites                   | No                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Knowledge Base Content                     | N/A                                                                                                                                                                                                                                                                                                                                                                                                                                                   |

# Defects

| Components                          | Defects                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| ----------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Encounters                          | - Previously, not all fields in the SOAP-style Encounter notes were displaying saved information after being completed, saved, and re-opened. Users now see all saved data correctly when reopening the form.
- Previously, an exception error was produced when saving an Encounter or exiting a Medical Record after adding a specific set of visit templates. Users are now able to save Encounters and exit Medical Records without any exceptions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| Financial                           | * The Type Selector required for submitting claims with the “Cancelled Surgery” option was previously hidden behind the Disease Code Assistant panel. This display issue has been fixed, and the selector is now fully visible and functional.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
| Forms<br />                         | - Previously, when a user selected ‘No’ for use of Tobacco in the Antenatal form, the ‘Exposed to 2nd-hand smoking’ checkbox was disabled and did not allow the user to indicate the person had been exposed to second-hand smoke. This has been corrected.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               |
| Medications<br />                   | * Previously, warning icons for adverse interactions and allergies disappeared after users clicked the refresh button for a list of medications. The icons now remain visible even after refreshing the list. 
* Previously, the medication documentation process lacked predictive assistance. To improve efficiency and accuracy, predictive assistance has been added to the Medication Reconciliation workflow.
  - When updating a medication, the *frequency*, *dose measure*, and *route&#xA0;*&#x66;ields now predictively display relevant options as the user types.
  - For the *frequency&#xA0;*&#x66;ield, if the desired value is not listed in the dropdown, clinicians can type free text directly into the field. The entered value is saved, ensuring flexibility and accuracy in documentation.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Patient Management                  | - Previously, default privacy settings in Preferences/Organization were not being correctly applied to child nodes, as they reflected the settings of only the topmost parent node. Profile now properly respects and applies privacy settings based on the arrangement of lists for both parent and child nodes..                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
| Patient Record<br />                | * Previously, an exception appeared for transcriptions exported from Medical record/Documents/New transcription. Users are now able to export medical records with transcriptions without encountering any exceptions.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Portals                             | - We are updating the URL for Health Connect to align with our new brand identity. This change ensures consistency across all platforms and enhances the overall user experience.&#xA;New URL: [https://9990.profileemrdev.com/HealthConnect/#/login](https://9990.profileemrdev.com/HealthConnect/#/login)Old URL: [https://9990.profileemrdev.com/PortalPatient/#/login](https://9990.profileemrdev.com/PortalPatient/#/login)&#xA;Consult the Knowledge Base article on [Accession and Health Connect Configuration](docId:2HGMtH5_0DAOz6UQo9JGA) for details.
- We are updating the URL for Provider Direct to align with our new brand identity. This change ensures consistency across all platforms and enhances the overall user experience.New URL: [https://9990.profileemrdev.com/ProviderDirect/#/login](https://9990.profileemrdev.com/ProviderDirect/#/login)Old URL: [https://9990.profileemrdev.com/PortalProvider/#/login](https://9990.profileemrdev.com/PortalProvider/#/login)Consult the Knowledge Base article on [Configuring Provider Direct](docId\:H54xxjJX3RTW0MEnwi-Ao) for details.
- Previously, programming tags (e.g., placeholders like \<li>) were visible in the password reuse message window displayed in the Accession Patient application. This issue affected both English (EN) and French (FR) versions of the message. The programming tags have now been replaced with the correct dynamic values, ensuring that the password reuse message is displayed correctly in both English and French. |
| Printing and Faxing                 | * The Printer Preference dropdown field for the operating environment previously labeled "Citrix" has been renamed to "Remote Desktop." This change ensures the terminology is more inclusive and accurately represents the range of remote desktop environments supported by the feature.&#xA;Impact:
  - The dropdown field in the Printer Preference settings now displays "Remote Desktop" instead of "Citrix."
  - No functional changes have been made; this is purely a terminology update.
  - Existing preferences and configurations for this environment remain unaffected.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Referral, Results, Technical Design | - The Healthlink Bridge application, which is used by Profile to securely transfer message files between a customer's local-hosted network and the Intrahealth cloud-hosted Profile server, has been enhanced to communicate securely using TLS (Transport Layer Security) 1.2 or higher and will no longer support TLS 1.0 or 1.1.This applies only to those customers who are hosted in the cloud by Intrahealth but run Healthlink client application on their local network. Intrahealth has a list of potentially affected customers and will reach out to each customer individually to update this application.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Results                             | * Previously, acknowledgments (ACKs) for the BC Excelleris eMEssage Service were sent after the session expired (Excelleris has a 10-minute session timeout), and these ACKs were being rejected. With this update, the ACK is sent immediately after XML parsing, ensuring it stays within the session time limit and preventing any rejections.
* An issue with the scroll bar not functioning in the Documents/Transcriptions type results within Manual Matches has been fixed. Users can now scroll through and view all content in the PDF without any problems. 
* Through monitoring, an error was identified that caused lab messages from Excelleris to fail. To address the issue and avoid future failures, logic has been added to allow the import message to be processed without any errors.  
* When printing unmatched results, the information from the raw HL7 is displayed under the header line. Previously, this area displayed the patient age, but did not include the date of birth. Date of birth information has now been added.                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |

# Additional Details

For additional technical and workflow information regarding the 10.0.3 release, please access the Excel file attached at [Cumulative General Release Notes for Profile (8.8.10 to the present)](docId\:EU7HnTVKtkm2FEJwQQ6Yc).

# Revision Table

| Date       | Comments                                                                                                                                                                                                                                   |
| ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| 2025-03-18 | Release of Profile 10.0.3                                                                                                                                                                                                                  |
| 2025-06-20 | Updated with enhancements: Updated with fixed defects for categories: <br />* Sync of External Providers with GNB Facilities
* Stop Creating Manual Transaction to Record Inline Measures in Flow Sheets
* Financial
* Printing and Faxing |
