Profile 8.8 Release
13 min
profile 8 8 0 october 31, 2022 changes global new appointment confirmation/cancellation web page appointments there have been issues using the appointment reminder sms functionality to allow patients to confirm or cancel appointments by replying via sms to solve this issue, we've built a new web page directly into profile which will allow patients to confirm or cancel appointments with a reliable link back to the actual appointment documents view loading performance improvements documents significant improvements were made to load time when opening a documents view with many items email filtering enhancement email filtering by 'subject' and 'from' fields was added to the email view internet faxing for other ix orders added investigations, printing the ability to send investigation orders in the other ix view of the new encounter actions segment bar menu via internet faxing was added find functionality added to typing templates maintain find toolbar button and panel added to the typing template list (maintain/templates/typing templates) to allow users to search in code and description or text of typing templates in this window stdole package updated maintain the stdole package was updated from version 7 0 3303 0 to version 17 3 32804 24 jose jwt package updated maintain the jose jwt package was updated from version 3 2 0 to version 4 0 1 newtonsoft json package updated maintain the newtonsoft json library was updated from version 11 0 to version 13 0 1 postcode format change misc the postal code control has been changed to allow entering the full code without a space and the entered data is formatted afterwards oledb provider name added into server log misc for diagnostic purposes, the oledb provider name has been added to the ihserver log ability to export from control centre/connections added misc a new toolbar icon has been added to control centre/connections to allow the export of logon and logoff audit records people & places changes people & places a status column has been added to the people & places window departed providers now show only if the 'include inactive' checkbox is checked \[hcare] case list sorting portals in hcare, the list of cases in the cases view in the patient home view were not sorted in a useful way this has been improved to sort by status, so closed cases will appear at the bottom of the list \[hcare] ability to lock final letters preference added portals the 'permanently lock status final letters' preference has been added from profile to hcare setting cell phone and dob dependency with local accession removed portals local accession is a configuration option to bypass ih central and use local authentication when accession patient/provider users log in to the website with this option enabled, some checks for cell phone number and provider date of birth were being applied when they aren't relevant this has been fixed \[profile patient portal & accession patient] appointment property added portals a new appointment property has been added to the onthego profile so clinics can make it mandatory for patients to enter the appointment reason when booking an appointment in profile patient portal & accession patient \[hcare] mandatory task holder preference support added portals hcare now supports configurable behaviour for making the task holder mandatory, based on the existing preference use local accession preference separated for patient and provider portals the existing use local accession preference has been separated to apply to patients and providers distinctly this will allow using ih central (i e profile provider portal 2) for providers and local accession for patients external provider lookup limit increased referral in referrals, the ext prov field limit of the amount of names displayed in the lookup list has been increased to 200 unsigned transactions columns overflow improvement results if multiple columns are displayed in unsigned transactions, the content was often cut off due to the columns being too narrow this has been improved to allow cell content to overflow into the following cells if they are empty, similar to excel canada com property isprovider letterheadname added macros the provider letterhead name field is now available for macro access british columbia \[bc eforms] patient given name output change forms a patient's middle name now displays in eforms in the middle name field instead of being placed in the first name field excelleris bc presentation changes results excelleris reports now display the patients middle name(s) and the physician name(s) to whom the result is reported 'reported on' and 'reported by' were moved from the bottom to the top of the result other minor updates were made to text alignment when printing results ontario changes to ontario excelleris lab results presentation results text alignment improvements have been made to column headings, test names and result values in ontario excelleris results display and printed outputs new brunswick \[prescribeit] pharmacy synchronization system task prescriptions a new system task has been added that conducts a bulk fax query and cprid query to look for matches and updates information of new and prescribeit enabled pharmacies new zealand eligible for funding logic change in nz eclair eordering form investigations the 'eligible for publicly funded services' checkbox in the eorder form will now be checked by default if the patient has either 'eligible for funding' or 'resident' checked in alter patient/personal https support in hiso eforms emessage service added misc https support has been added for hms client connection in hiso eforms emessage service "ce" value added for pathology results import results "ce" has been added as a value to obs res field for flat file hl7 pathology results australia a5 print format added for evidence of prescription prescriptions a5 paper size support added for printing evidence of prescription defect fixes global appointment view resize issue appointments the appointments window was resized inaccurately this has been fixed appointments filter custom sort issue appointments there was an issue where users were unable to move the provider up the custom sort order in the appointments view filters if the provider's code had a space this has been fixed dynamic groups not available in meeting tab of appointment appointments dynamic groups were not available as an option when adding a patient group to an appointment with a meeting this has now been fixed and dynamic groups are available again documents sorting issue documents there was an issue with alphabetical sorting in the documents view in medical record not working for any column other than subject this has been fixed \[hcare] issue with saving a letter as incomplete documents a letter with no recipient could not be saved as incomplete this has been fixed care team role print variables issue with case documents when a document template included letter patient careteam print variables, these would not always resolve as expected in a letter, if the entry was linked to a case this has been fixed pdf documents orientation saving issue documents when a user changed the pdf document orientation in the scan processor scan and then imported the document, the applied orientation was not saved this has been fixed email attachments issue in collections view emails emails sent from the control centre/collections view didn’t contain any attached invoices when the attachments icon was displaying this has been fixed closing encounters exception error encounters there was an exception error in some cases when closing the medical record before all items were loaded in the encounters view this has been fixed encounter time input format issue encounters the time couldn’t be added unless users included the " " in the entry in encounter properties this has been fixed vbscript injection vulnerability in patient views encounters in patient views, there was a vulnerability when a user entered data that allowed vbscript injection opportunities this has been fixed and user entered data is html encoded to prevent any injection opportunities encounter measures exception error encounters, measures an exception error occurred in encounters after creating an encounter with measure values copied from the cumulative view this has been fixed control centre/deposits performance issues financial there were performance issues in the control centre/deposits view this has been fixed and extra rpc calls were removed negative values in deposits issue financial negative values in the actual cash field of deposits were allowed to be deposited this has been fixed overlapping on printed invoice financial there were some overlapping text/field issues on printed invoices this has been fixed total amount value issue in invoice financial the total amount field showed different values upon expanding transactions under an invoice and upon refresh this has been fixed service type label display issue in invoice financial the service type label displayed in the invoice window regardless of region, when it is intended only for australia this has been fixed invoice by internet faxing issue financial invoices sent by internet faxing displayed amounts outside of their borders this has been fixed exception error in foq with sms text property find objects an exception error occurred when running a find objects query if the results included the property patient sms text this has been fixed issue in foq export to excel find objects when exporting a report from foq to excel that included the patient’s age, it changed the age format to time this has been fixed symbol issue in form labels forms using 'greater or equal' symbol in cdo form label was not supported this has been fixed macro not running on event triggers macros a macro that was set to be triggered by events such as opening a window, closing a window, saving a window, etc , was not being triggered by some of these events this has been fixed newly added service codes show as type 'unknown' maintain when adding new service codes in profile, the type displayed as '(unknown)' in the select service code window this has been fixed and the service code type displays as 'all' exception error on saving a form maintain an exception error would occur when saving a form template if an object macro was configured for document (transaction) changing this has been fixed intervals and target ranges maintenance issue measures all users had access to intervals and target ranges under the maintain menu the role actions maintain\intervals and maintain\ranges have been added to ensure only the permitted user(s) can make changes multiple intervention reminders issue messages there was a problem where multiple reminder messages were sent for a single intervention using the built in system task this has been fixed bcserver login issue messages there was an issue in bcserver (business continuity server) client application when trying to login on the first attempt the error message was about an incorrect password even though it was entered correctly this has been fixed control center/merge/delete performance issues misc on finding duplicates in the merge/delete view of the control centre, there were separate calls to ihserver to load patient data per each line, which caused performance issues this has been fixed and extra rpc calls were removed date input without spaces issue misc as of profile 8 6, there was an issue introduced where entering dates without spaces would not be recognized by profile, for example, “01jan22” this has been fixed scan processor date format issue misc no spaces in date (e g “01jan2022”) caused a date invalid error in scan processor this has been fixed date format unexpected change misc there was a problem where typed dates in the format “01jan22” were not being recognized and instead showed a formatting error this has been fixed long menu ui issue misc there was an issue where menus with many options throughout profile were not presented correctly when windows dpi scaling was set, making it difficult to select the desired option this has been fixed set defaults issue in calendar view misc the 'size and layout of elements' setting in set defaults window was not saved for the calendar view this has been fixed cleartext passwords not cleared from memory misc a memory dump of profile client would display passwords to virtualcare emessage service this has been fixed incorrect lookup popup position in multi monitor configuration misc with multi monitor configurations, the lookup popup list for certain fields would display outside of the window this has been fixed and the lookup popup list now displays underneath the relevant field \[windows 11] wrong background color in save windows misc when turning on the dark mode in microsoft windows, some parts or the whole save windows were dark instead of white this has been fixed exception errors in new encounter misc when the 'auto log off time' preference had a value and the patient had alerts set, exception errors would occur in a new encounter after the auto log off time had passed this has been fixed pregnancy date entry issue when using \[tab] obstetrics users were getting error messages when using \[tab] to move between fields to enter the lmp and scan dates this has been fixed database anonymization phn issue patient when connecting to an anonymized database, the phn of all patients was set to a floating point number instead of an integer this has been fixed patient date of birth in find object query off by 1 day patient when running an foq with patient dob in the select list, the output would show as 1 day prior to the actual dob in alter patient this has been fixed patient info panel issue with patient holder field patient if a patient was in the patient holder field in the appointments view, when fields in the patient info panel were clicked, the patient disappeared from the patient info panel this has been fixed exception error in patient lookup patient an exception error occurred on click scroll or using the middle mouse button when the focus was in the patient lookup this has been fixed exception error after unchecking domain account people & places when a user unchecked the ‘domain account’ checkbox, and pressed ok in the provider window, an exception error occurred this has been fixed \[hcare] letter cc recipients issue portals saving a letter in hcare did not set types for cc recipients this has been fixed \[hcare] current appointment panel issue portals current appointment panel displayed the first appointment from day's schedule after another appointment had started this has been fixed \[hcare] alert types issue portals alert types were displaying in the add alert dropdown field even if no alert types were checked in the default profile preferences for profile provider portal & accession provider this has been fixed \[profile provider portal] holder issue in new task portals a new task could not be saved without the holder field having an entry this has been fixed \[accession patient] book appointments available slots paging controls missing portals there was an issue in accession patient when looking for available appointment slots in the book appointments panel the patient was unable to see more than the first 5 appointments this has been fixed \[hcare] error when emailing letter portals an error occurred when emailing an incomplete letter this has been fixed accession forms issue portals accession patient actions (forms) couldn’t be saved this has been fixed prescription edit instruction window missing controls prescriptions in some specific circumstances, the checkboxes for "prn" or "only" were missing from the edit instruction window this has been fixed \[accession] incorrect prescription date issue for patient requested prescription refills prescriptions the incorrect date was applied to patient requested prescription refills from accession, displaying the original prescribed written date this has been fixed prescription conversion to ad hoc message prescriptions a dialog box message indicated a conversion to rx vigilance was taking place after a user selected 'convert to ad hoc prescription' in the previous dialog box this has been fixed error when efaxing specific referral printing an error occurred when efaxing a specific referral this has been fixed; the creation of the name of the temp file involved in the error has been improved referral attachments internet faxing issue printing transcriptions were not added to fax output when attached to a referral this has been fixed multiple selected results printing error printing, results when multiple results were selected and one of them had special attachments (image, txt, doc), there was an error on printing this has been fixed issues with "noadverse" problems problems a “noadverse” problem could be added after an adverse problem had been recorded for a patient this resulted in the noadverse problem being unable to be deleted/hidden also, it was possible to use noadverse in any problem type (ie administrative, diagnosis, etc ) which also resulted in it being unable to be deleted/hidden these issues have been fixed exception error when signing transactions results an exception error occurred when attempting to sign any unsigned transactions this has been fixed exception error on editing manual trans results the exception error “cannot parse "00 00" as approximate date/time" would occur when entering or editing the time field in the manual trans view this has been fixed non existing version number issue in unsigned transactions or results results profile crashed when a user tried to review documents in unsigned transactions or results and manually entered a non existent version number this has been fixed last 20 signed transactions loading error results there was an error after the last 20 signed transactions icon was clicked in the unsigned transactions view on a big database because of long loading of popup items this has been fixed tasks marked as read issue tasks tasks were being marked as read by the work for user but should only be marked as read by the task holder this has been fixed delete icon in tasks toolbar issue in summary view tasks there was a delete icon in the tasks toolbar (displayed when a task is selected) in the summary view of the medical record but, as tasks can't be deleted, the icon didn't do anything this has been fixed and the icon has been removed canada exception error when invoicing third party or private payer financial when creating an invoice for a third party or private payer, an exception error would occur this has been fixed disease coding assistant dates incorrect maintain the last column in the disease coding assistant panel in the control centre/billing view was showing ">12m" for disease codes that was used on the same day this has been fixed also, this column has been modified to show details down to the day when the code was last used within the last 30 days, e g "1d" for the previous day \[hdc] created date issue misc data in the health data coalition warehouse was having the created date modified when updates were received this has been fixed incorrect display of "is fertile" property obstetrics the obstetric history record was displaying the 'is fertile' property as 'no' when the actual value was "unknown" this has been fixed shared care plan privacy field display issue patient in the care team view, the shared care plan privacy field was displayed in canada setups where it does not apply this has been fixed the field is hidden where it is not applicable price field amount issue prescriptions the price field in the formulary editor did not accept a $0 00 amount this has been fixed reactivating discontinued script when using vigilance santé issue prescriptions when reactivating a discontinued script, pressing either yes or no in the subsequent dialog box asking to convert (yes button) or prescribe as ad hoc (no button) would result in an error this has been fixed cancelling in progress fax job issue printing there was an issue when a user could click the cancel job icon for an already sent fax this has been fixed by making the cancel job icon disabled for fax jobs with status in progress british columbia unable to receive incoming cdx transactions documents test environment 600 that has cdx configured could not receive any incoming cdx transactions the problem was related to the unnecessary increasing usage of ram this has been fixed billing claim time zone issue financial there was an issue where the start time of a billing claim was changed automatically if the system time zone was different than pos time zone this has been fixed printing specific pages issue with antenatal form forms users are unable to set page numbers to print in the new antenatal form this has been fixed hdc integration failures misc uploading incremental data to hdc failed in some cases this has been fixed indigenous patient alert trigger issue patient the ‘indigenous – ask later (>3monts)’ patient alert was not triggered when set to trigger upon the ‘altering appointments’ event this has been fixed printed prescription missing properties issue prescriptions some prescription properties were not printed in the prescription form output this has been fixed adverse reactions creation issue with rx vigilance problems users were not able to add some adverse reactions when using rx vigilance this specifically occurred when selecting an item from the popup list (instead of via the ellipsis button) this has been fixed new brunswick certain reference data not translated maintain library categories were not translated and ehr macros required translation to show translated data for some messages in the ehr clinical viewer this has been fixed alter patient views issue patient some of the views in alter patient would re enable themselves after being disabled in patient preferences if profile was using the french ui this has been fixed patient items exception error portals in some cases, selecting an unacknowledged demographic in the work centre/patient items view caused an exception error this has been fixed document attachment properties in referrals not fully translated referral the properties included with document attachments in referrals were not fully translated this has been fixed invalid characters when importing lab result results accented characters were not supported when importing lab results this has been fixed new zealand medical record report gms code display issue misc there was no space between the label and the value for gms code in the printed medical record report this has been fixed nzulm warnings presentation issue prescriptions there was an issue in the explanation and action presentation in the warning details when using nzulm this has been fixed updated result date issue results there was an issue with result dates changing incorrectly when updates were received this has been fixed eordering encounter editor issue results if the user placed an eorder by clicking on the eresults icon from the patient's medical record/results view, the investigation order item writeback functionality was failing as there was no opened encounter editor this has been fixed australia medicare invoices batch claiming issue financial invoices that were created prior to 8 7 upgrade weren’t visible for providers to batch claim this has been fixed eprescription manager view displaying unknown patient and unknown provider prescriptions in the work centre/eprescription manager view, both the patient and prescriber columns were displaying 'unknown patient' and 'unknown provider' in certain instances this has been fixed unable to print prescription prescriptions an error occurred when printing a prescription for a particular patient this has been fixed prescription printout issue prescriptions the repeat interval for the script was not included in the prescription printout this has been fixed eprescribing allowed when hpi i missing prescriptions when prescribing electronically, the provider hpi i is a mandatory value however, for a provider who did not have an hpi i assigned, eprescriptions were allowed to be sent this has been fixed eprescribing allowed when hpi o missing prescriptions when prescribing electronically, the prac or pos hpi o is a mandatory value however, when the prac record had no hpi o entered with the ‘find hpi o service by pos’ preference unchecked or when both pos and prac had no hpi o entered and the ‘find hpi o service by pos’ preference was checked, eprescriptions were allowed to be sent this has been fixed australian imports issue with results results with australian imports, results were sometimes moved into the errors folder, which is a violation of primary or unique key constraint error this has been fixed known issues global print slip issue appointments, printing when the appointment preference ‘automatically print slip when arrival time is set’ is enabled and a walk in appointment created (where the arrival time is set automatically), the slip is not being printed after the appointment creation