PRESCRIBEIT®: Pharmacy Clinical Communication
13 min
article overview this article is intended for clinical users of prescribeit® and provides a comprehensive guide to using the pharmacy clinical communication feature in profile it covers how providers can send and receive secure messages with pharmacies, both general messages and those linked to specific patients or prescriptions key topics include prescribeit® https //intrahealth freshdesk com/a/solutions/articles/6000279822?lang=en\&portalid=6000023061#prescribeit%c2%aee prescribing https //intrahealth freshdesk com/a/solutions/articles/6000279822?lang=en\&portalid=6000023061#e prescribingprescribeit® pharmacy clinical communication docid\ ymk4t6wurgsvawcu0xkl0display of messages in the work centre docid\ ymk4t6wurgsvawcu0xkl0sending messages from work centre docid\ ymk4t6wurgsvawcu0xkl0sending messages from prior scripts docid\ ymk4t6wurgsvawcu0xkl0message response docid\ ymk4t6wurgsvawcu0xkl0 prescribeit® canada health infoway is working with health canada along with provinces and territories, and industry stakeholders like intrahealth to create, operate and maintain a financially self sustaining, e prescribing service, known as prescribeit® this will be a single service that can be scaled for use across the country, enabling prescribers to electronically transmit a prescription to a patient’s pharmacy of choice the service will provide safer and more effective medication management by connecting community based prescribers (such as physicians and nurse practitioners) through their existing electronic medical records (emr), to community retail pharmacies to enable the electronic transmission of prescriptions prescribeit® will reduce the use of paper prescriptions, enhance patient safety, reduce fraud, improve continuity of care, optimize jurisdictional drug information system investments, and facilitate better health outcomes for canadians e prescribing e prescribing is the secure electronic creation and transmission of a prescription between an authorized prescriber and a patient’s pharmacy of choice, using clinical electronic medical record (emr) and pharmacy management software prescribeit® pharmacy clinical communication providers can send and receive messages to and from prescribeit® pharmacies messages can be general, i e , not tied to a prescription or a patient, or they can be specific to a previously issued prescription, or specific to a patient\[ks6] \[gc7] to be notified of clinical communications, a work notification for emails can be enabled in the work notifications tab of the general view in the preferences window, check the prescribeit clinical communication emails checkbox the filter criteria can be changed, but please note that though these filters match the filters in the email view of the work centre, they are independent of one another changes to the filters here will not be reflected in the email view filters and vice versa the refresh interval is set to check for emails every 60 min though this can be changed, it could cause performance issues, depending on the number of emails received by your practice display of messages in the work centre in the work centre window, select the communication segment menu and then select the email view this opens to the inbox in the type field above the list of messages, select communication to view prescribeit® messages new messages will display in bold font the existing filters are unread email and email today to add a filter for past emails, create a new filter in the emails filters window with a descriptive filter name including the specific time period in the view description field, and the desired time period selected in the received dropdown field note to find previous emails, it may be necessary to create a new filter it is not recommended this new filter be used as the default view, given it could affect performance over time sending messages from work centre in the work centre window, select the communication segment menu and then select the email view this opens to the inbox in the email view toolbar, click to open a new message select in the recipient dropdown press to open the select message recipient window to search for the pharmacy in the name field, type the name of the pharmacy, and if desired, enter the city in the city field and press search select the desired pharmacy and press ok in the subject field of the message window, enter descriptive text to concisely denote the content of the message you can associate the message to a specific patient by entering the patient’s name in the patient field adjacent to the recipient field type your message in the body field files on your computer can be attached by clicking in the message toolbar the maximum attachment size depends on your email provider but is limited to 50mb in profile a maximum of 20 items can be attached and the allowed types are pdf, jpg, tiff, txt, and png click in the message toolbar to send your message to the pharmacy sending messages from prior scripts a message can be sent to a pharmacy about a specific eprescription from the prior scripts view of the patient’s medical record select the desired eprescription in the prior scripts view, and in the prior scripts toolbar, click to open a message window fill out your email subject and message, and then click in the message window toolbar to send your message to the pharmacy you will notice a linked objects area at the bottom of your message, which references the prescription details message response in the work centre window, select the communication segment menu and then select the email view this opens to the inbox in the type field above the list of messages, select communication to view prescribeit® messages new messages will display in bold font to read a message, double click the desired message to display the message in a new window click in the message toolbar to reply to the message and click in the reply message window toolbar to send your message back to the pharmacy learn more click below to read more about prescribeit® prescribeit® provider workflow and feature management docid\ tmudow7kgoybenhhlf4dyprescribeit® administrative workflow docid\ krwej6aib9qmrqwil 495