---
title: Patient result follow-ups using Interventions
slug: portal-sub/patient-result-follow-ups-using-interventions
docTags: 
createdAt: 2026-03-04T12:03:13.555Z
---

It may be the case that doctors will need to schedule a non-urgent follow-up appointment with a patient to discuss the results of a test. The Interventions feature can be used to create a repeatable and convenient workflow with providing follow-up appointments and linking these to the Results viewable in Profile.

# Workflow

If a provider wants to see a patient to discuss results, an Intervention can be created on the result viewable on Profile.

1. Go to **Medical Record/Results **and click the **New Intervention **button on the result you want to follow-up from.
2. If creating an intervention for a follow-up appointment, the appropriate code** **can be selected under the **Reason** field.

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3. Once an intervention has been made, it can be found at **Work Centre/Clinical/Intervention List**![](https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/X4olqIs6cOte-syaC08t2_9nkvdezrx6hzcclgq7aqwtqcii1zew1zq.png)
4. From the Intervention List, a user is able to view the patient's next scheduled appointment, and send a message about the upcoming appointment related to the intervention type.

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:::hint{type="info"}
Message templates can be configured at **Organisation/Preferences/Setup/Internet/Messages**.

:::

:::hint{type="info"}
The Reason field in the Intervention is based on Services. New Services can be created in **Maintain/Services**.

:::