Patient Help File - Accession Patient

accession patient accession patient offers convenience for both healthcare organisations and patients alike the following article includes some helpful tips, for patients, on how to access and work with accession patient retrieving a forgotten username select the i forgot my user name link enter your email address in the space provided and select retrieve a notification will appear, asking you to check your e mail you will now get an email confirming your username check your email to confirm retrieving a forgotten password select the i forgot my password link enter your user name in the space provided, and select retrieve answer any security questions, if enabled, and select submit answer pick a recovery option either through your email or sms click send you will then receive an email or sms with your recovery code this will be based on your previous choice enter the code in the recovery code field type your new password in the space provided type it again, in the additional space, to confirm click the save button to complete the process log in to accession patient enter your username and password click the logon button to proceed answer the security question , if enabled, and click submit answer you will now be on to the accession patient home screen change your password click on your name in the top right corner of the page select change your details from the drop down list on the bottom of this page, select click here to change password fill in old password, in the space provided enter your new password, and then enter it again to confirm add/edit a security question in accession patient click on your name in the top left hand corner of the home screen in the drop down menu, click change your details on the bottom of this page, under security questions, click the new button in the questions field, type a question in the answers field, type your answer click on the create button to add the new security question/answer your question/answer has now been entered modify your details click on your name in the top left of the home page in the drop down menu, select change your details click the edit button pick the field(s) you wish to modify, such as your phone number, and update it with the new information once complete, click on the update button review the accession patient headlines from the home screen, click on the headlines section book an appointment click on the appointments icon click on the blue book appointments button select an appropriate date range by adjusting the look between start and end date fields specify the correct location in the a t field choose the provider in the for an appointment with field select an option in the for a field pick an option in the with appointment type or choose any to show all select the show button a number of results will appear choose one that works for you and click on the appropriate book time slot button type your reason for the appointment, in the space provided, and click the ok button review, confirm, or cancel pending appointments click on the appointments icon found at the top of the home screen page from here, you can view, confirm, or cancel your appointment from this screen review past appointments in the appointments view click on the appointments tab click on past appointments as a question and include a supporting attachment click on the ask a question icon click on the ask a question button pick a category enter a question title type your question in the space provided if required, you can add an attachment by clicking on the browse computer link in the attach a file panel once all fields are populated, click on the send this question button, to submit review previous questions click on ask a question icon in the previous questions section, click on the question to expand and review it from here you can edit or delete the question by clicking on the appropriate button review the answers to your questions click on show answer in the previous question area the answer to your question will appear below review messages click on messages , found in the left navigation send a message type a message in the space provided, before clicking the send button, to submit review a message sent via health connect delivery select messages review your messages in this view messaging participants each have their own icon you will also notice that messages are separated by date and time log off the accession patient portal click on your name in the top right hand corner of the home screen to log out select log off further questions if you have any additional questions or concerns, please contact your clinic