---
title: Introducing Health Connect
slug: portal-sub/introducing-health-connect
docTags: 
createdAt: 2026-03-04T12:03:19.682Z
---

:::hint{type="info"}
**Important Notice: **
Starting **July 2025**, the **Health Connect **and **Provider Direct mobile apps** will no longer be supported. Users are encouraged to transition to the **web versions** for continued access.
**Key Details:**
-A persistent deprecation notice will appear on every app launch, informing users of the transition.
  -The web versions are optimised for all devices, **offering enhanced features, better security, and a seamless user experience.**
-During the transition period, users can still access app features after acknowledging the notice.
  -Post-deprecation, the app will display a message directing users to the web version, with a customer-friendly link (e.g., "Health Connect" or "Provider Direct") to the web portal.
  **Action Required:**
-Users should begin transitioning to the web version to ensure uninterrupted access to their accounts.

:::

::loom{url="https://www.loom.com/embed/863493994f574b03871c2bebb32b99ae?sid=dafdc2f9-bf68-4b98-b440-c51fbdbcffe6"}

# Health Connect - A Profile Patient Portal

Health Connect is a comprehensive and convenient healthcare tool that provides patients with access to a range of convenient features. Previously known as the Profile Patient Portal, Health Connect is accessible on a smartphone, tablet, as well as on the web.

Empower and include your patients in the management of their own healthcare.  Appointments can be booked or cancelled, at anytime, without having to call the clinic.  Patients can access their medical records, and view their past prescriptions at a click of a button. They can even request refills, and be informed if and when they are approved. Providers and patients can also communicate via secure messaging to relay important information with ease.

Each of these features can be modified, directly within Profile, to suit the needs of the Healthcare Organisation.

# Benefits

- Reduces phone volume
- Saves valuable administrative time for both the patient and clinic
- Reduce the number of patient no-shows
- Patients feel empowered
- Provides the opportunity to work in partnership with the patient. 
- A modern feature to help attract enrollments

# Get started

To begin using Health Connect, or if you have any questions, please contact your Customer Success Manager. 

# Learn More

Please click on the links below to learn more about Health Connect and how it works, in conjunction, with Profile.

- [Appointments in Health Connect](docId\:PsO_s6M-B-jIIBd7Jr4ek)
- [Care Plans in Health Connect](docId\:g184wuk9TvD8HCSVTFD8w)
- [Clinical Notes in Health Connect](docId\:GGRdEj65WAVbwL0r08JC6)
- [Messages in Health Connect](docId\:MMcEMt8Yq-hDl93t1AA6V)
- [Prescriptions in Health Connect](docId\:tdDSFUzDGMhjwxK25kQSp)
- [Results in Health Connect](docId\:KXanMeSne0pRmhfHPdNO2)
- [Health Connect User Guide](docId\:TC14t_3aSiHWT0cQCzYXK)
- [Accession and Health Connect Configuration](docId:2HGMtH5_0DAOz6UQo9JGA)
- [Customising Preferences in Profile for Accession, Health Connect, and Profile Online Booking](docId\:AlUDa04Ji-SlyaYnYRjfa)
- [How to Enable Patient Access to Local Health Connect and Accession ](docId:7VzrI0DuSuspt-8TQtBJ1)
- [How to Enable Health Connect and Accession](docId\:jk6lHDtshRG_rgzK2NIPi)
- [Health Connect and Accession Patient in Profile](docId\:G0tzGokzSNuo-ak1a1h66)