Intervention Reminders using SMS

intrahealth offers the ability to automate the recall process through the use of sms reminders for organisations that need to contact patients for key health events such as immunisations, screenings and abnormal test results this allows for a configurable, rapid and trackable notification process which can be set up throughout the organisation benefits for healthcare organisations staff no longer need to call patients individually to provide reminders, saving significant time and money all smss sent using profile are recorded in the system, keeping an automatic record of contacts that can be used for government communication incentives (eg in new zealand, smoking cessation guidelines) as well as other audits for organisations using mail to contact patients, using sms can save money on postage fees, and does not require long delivery times configuration steps intervention reminders can be configured to be sent to a patient automatically when specific requirements are met (eg 6 months after the previous appointment) using a similar method to appointment reminder rules docid\ vkvymnj9y6bygm5uzi8nl to set up intervention reminder rules go to organisation/preferences/setup/internet/messages click the configure intervention reminders button the system tasks window will open double click the patient messages for intervention reminders task go to the schedule tab to edit the set schedule for reminders under current schedule settings go to the rules tab to edit the reminder rules to create a new rule, click the new or duplicate button under the rules list and create the rule's name, pos, provider and reason the name field should be a descriptive name of the reminder rule for organization if you want to set a new message template for the sms, set the message dropdown box to custom and type the contents of the message in the text field below click ok to save the intervention reminder rule to modify existing rules, select the rule in the rules list and click ok to save any changes made feature overview when intervention reminder rules are set up, an sms will go to the patient's mobile number listed on their profile to remind them of an upcoming intervention once a message has been sent, a record of sent messages can be viewed in the messages tab of a patient's health record the status of any upcoming or in progress interventions can be viewed in work centre/clinical/intervention list the statuses of all sent smss can be viewed in bulk by going to control centre/manage/sms log it is important to check this regularly to make sure all smss are successfully delivered learn more patient sms messaging in profile docid\ nszvvyr7twqizl sojnd4 appointments list docid\ irwltlm55glzeehpu0ilu