---
title: How to Enable Sending Letters of Any Status from the Letters Manager
slug: portal-sub/how-to-enable-sending-letters-of-any-status-from-the-letters-manager
docTags: 
createdAt: 2026-03-04T12:03:14.178Z
---

# Overview & Feature Requirements

This article explains how to enable sending letters or any status directly from the Letters Manager window, including letters whose status has not been set to "Final". 

This feature provides more flexibility for administrative and clinical workflows in organisations that deal with high-volume correspondence, such as radiology and lab review teams.

## Feature Requirements

- Profile 10.0.7 or later

# Summary of Changes

Previously, letters could be emailed from the Letters Manager only if their status was set to Final. This restriction caused workflow challenges for practices that rely on Draft or Approved statuses as part of their internal review process.

The **Email a letter with any status **setting allows letters of any status to be emailed directly from the Letters Manager screen. This setting is disabled by default to preserve existing behaviour.

:::hint{type="info"}
**Note: **The setting impacts email sending via Letters Manager** **only. Sending from the Medical Record/Documents** **panel has always been allowed for all statuses.

:::

# How to Enable Sending Letters of Any Status from the Letter Manager

To enable emailing letters of any status from the Letters Manager window:

1. Go to **Organization/Preferences/General/General/Letters**.
2. Locate the checkbox for **Email a letter with any status **and check this box to enable the setting.

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3. Click **OK** or **Apply** to save your changes.

# Learn More

For more information on this functionality, contact your Customer Service Representative.