---
title: Configure Appointment Reminder Rules
slug: portal-sub/configure-appointment-reminder-rules
docTags: 
createdAt: 2026-03-04T12:03:13.235Z
---

In Profile 8.8, appointment reminders are now much more configurable to allow:

- Sending reminders for only certain appointments, such as by Provider, POS, Type, and Mode
- Sending different messages for different appointments by the same criteria above
- Sending multiple reminder messages at different intervals, e.g. one reminder a week ahead, another reminder the day before

This is done by allowing multiple Appointment Reminder Rules, each of which has their own appointment filtering criteria, message template, and other configuration options.

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## Configuration Steps

1. Go to **Organization/Preferences/Internet/Messages** tab
2. Click the **Configure Appointment Reminders **button. The **System Tasks** window will open and create the the **Patient Messages for Appointment Reminders** system task if it doesn't yet exist.

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3. Double-click the **Patient Messages for Appointment Reminders** system task to open it.
4. Go to the **Rules **tab.**Note: **If the window has a **Settings **tab instead of the **Rules **tab, close the system task window, **Delete **the existing system task from the **System Tasks** window, and then repeat from step **1 **above.
5. Open the default appointment reminder rule or click **New **to create a new one.
6. Set a **Name **for the appointment reminder rule, example: Dr. Smith In-Person Appointment 1 week Reminders
7. Set the appointment filtering criteria as required: **Provider**, **POS**, **Type**, and **Mode**.
8. Change the **Message Template **as required.
9. **Save **the rule.
10. Repeat steps 5 to 9 to create additional rules as required.