---
title: Configuration for the Encounters View Display in Profile
slug: portal-sub/configuration-for-the-encounters-view-display-in-profile
docTags: 
createdAt: 2026-03-04T12:03:13.591Z
---

# Overview

The following article is meant for System Administrators. It will cover a number of configuration steps that can affect the display of the Encounters view. 

# Configuration for the Encounters View Display

## Autocomplete Contacts  

Go to **Organisation / Preferences / Clinical / Encounters tab**

The Encounters view display can be configured to ether allow for contacts to automatically be completed, or to require a manual step to complete contacts. This can be done by either ensuring the **Display is Completed** checkbox is ticked or not.

1. If the **Default is Completed** checkbox is ticked, any new contact you create will autocomplete.
2. If the **Default is Completed** checkbox is not ticked, any new contact you create will not autocomplete. In order to complete the contact, the **Complete** button would need to be checked.

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## Track Unsigned Contacts

The Encounters View display can be configured to track unsigned contacts.

Go to **Organisation / Preferences / Organisation / Preferences **tab /**Other **field

1. If the **Show Unsigned flag** checkbox is ticked, the contact will show as 'unsigned' 
2. If the **Show Unsigned flag **checkbox is not ticked, 'unsigned' will not appear in the contact

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## Sign Encounters Automatically

There is a role action that, if enabled, allows a provider to automatically have their contacts signed. It is called, **Sign Encounters Automatically.**

![](https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/5pbL8m8gkV4ERS1_p36Nk_hwpenrssxxauiwnsloomwotat5is37gq.png)

 If this role action is revoked, the contact will be listed as unsigned. This is useful if a new/trainee doctor needs to have their encounters reviewed by another doctor with more experience. When they create a contact, it will not get signed and will instead be listed as 'unsigned'. The supervising doctor will then sign the encounter.

# Learn More

For more information on the Encounters View Displayplease click on the article links below:

- [Display Changes to the Encounter View in Profile](docId\:AQ7L94a4tRifBSEFToAxM)