Care Plans in Health Connect
10 min
important notice starting july 2025 , the health connect and provider direct mobile apps will no longer be supported users are encouraged to transition to the web versions for continued access key details a persistent deprecation notice will appear on every app launch, informing users of the transition the web versions are optimised for all devices, offering enhanced features, better security, and a seamless user experience during the transition period, users can still access app features after acknowledging the notice post deprecation, the app will display a message directing users to the web version, with a customer friendly link (e g , "health connect" or "provider direct") to the web portal action required users should begin transitioning to the web version to ensure uninterrupted access to their accounts overview & requirements this article is targeted at users of health connect it describes the care plans feature requirements portal installation ensure that portals are correctly installed within the profile build ensure that web servers are correctly configured ensure all rules specified in the technical installation guide is configured correctly please reach out to support if you have any questions regarding this step version compatibility version 9 and above supports the portal (patient portal) version 10 1 and above supports the rebranded portal (health connect) version alignment profile version 9 grants access to version 9 of the portal profile version 10 0 2 grants access to version 10 0 2 of the portal care plans health connect is a convenient tool that can be accessed on any online device and works in conjunction with profile when using the care plans feature, patients can see and schedule the stages of their treatment as they move along the process once the clinic creates a care plan in profile, patients can view any past (concluded), present (due), or future interventions directly from their device, making it easy to maintain records and keep track of any upcoming immunisations, procedures, and appointments patients can also book appointments for their scheduled interventions directly from the care plans function of the application preferences pertaining to health connect can also be customised, from within profile, to fit the interests of the clinic or healthcare organisation benefits for patients convenient option for patients to search for, book, confirm or cancel their own appointments patients have a record of past immunisations, appointments, and procedure dates patients are empowered to manage their schedules and maintain direct access to upcoming appointments, procedures, and immunisations without needing to call and double check with the clinic or ministries of health benefits for healthcare organisations reduces phone volume increases efficiency by saving valuable administrative time reduces the number of patient no shows the clinics can easily protect and specify any specific date/times available for booking via the portal feature overview view any due or concluded interactions from the home screen on health connect, select care plans switch between the due or concluded tabs to see the due, upcoming or concluded interventions book appointments for scheduled interactions directly from the care plans feature select care plans as per the instructions above choose the due tab and then select book appointment from the book appointment view, specify an appropriate date range, place of service, provider, type of visit, and method of visit from each of the drop down options once you do this, a list of available dates and times will appear select a suitable date and time specify the reason for the appointment and tap book to finalise the process or tap discard to cancel select appointments from the home screen to view, confirm, or cancel an appointment customise preferences for the health connect care plans feature in profile note any profile field names or views that reference "profile patient portal" pertain to and support the functionality of the health connect and accession patient portals preferences for the health connect care plans feature can be customised within profile this can be done by creating and using multiple onthego profiles an onthego profile is a set list of preference settings onthego profiles can be used to apply to all patients, certain groups of patients, or to an individual patient read customising preferences in profile for accession, health connect and profile online booking docid\ aluda04ji slyaynyrjfa for more detailed step by step information get started today to begin using health connect, or if you have any questions, please contact your customer success manager learn more care plan creation in profile docid\ y67tpqw5bzrvchysqqklrhealth connect user guide docid\ tc14t 3asihwt0cqczyxkcustomising preferences in profile for health connect docid\ aluda04ji slyaynyrjfahealth connect in profile docid\ g0tzgokzsnuo ak1a1h66how to enable local health connect docid\ jk6lhdtshrg rgzk2nipiappointments in health connect docid\ pso s6m b jiibd7jr4ekmessages in health connect docid\ mmcemt8yq hdl93t1aa6vclinical notes in health connect docid\ ggrdej65wavbwl0r08jc6prescriptions in health connect docid\ tddsfuzdgmhjwxk25kqspresults in health connect docid\ kxanmesne0prmhfhpdno2