Book an Appointment in Accession and Health Connect

important notice starting july 2025 , the health connect and provider direct mobile apps will no longer be supported users are encouraged to transition to the web versions for continued access key details a persistent deprecation notice will appear on every app launch, informing users of the transition the web versions are optimised for all devices, offering enhanced features, better security, and a seamless user experience during the transition period, users can still access app features after acknowledging the notice post deprecation, the app will display a message directing users to the web version, with a customer friendly link (e g , "health connect" or "provider direct") to the web portal action required users should begin transitioning to the web version to ensure uninterrupted access to their accounts appointments health connect and accession offer convenience and efficiency for patients and healthcare organisations both accession and health connect each have a number of useful features that work alongside profile the appointments feature, in both of these products, allows patients to easily book and manage their appointments it can also help to save the clinic valuable administrative time patients can search from a range of dates and select from a variety of drop down items to help them choose an appointment that will best suit their needs it reduces phone volume for the clinic, as well patient no shows the appointment feature is also customisable, from within profile, to fit the interests and preferences of a healthcare organisation the following article will look at the functionality of the appointments feature within both accession and health connect feature overview health connect book an appointment from the home screen on health connect, select appointments select book appointment from the screen that follows specify an appropriate date range, place of service, provider, type of visit, and method of visit from each of the drop down options once you do this, a list of available dates and times will appear choose a suitable date/time specify the reason for the appointment and tap book to finalise the process or tap discard to cancel cancel and/or confirm an appointment select confirm , to confirm an appointment select cancel , to cancel an appointment view past appointments touch the past tab to view any past appointments accession book an appointment select the appointments icon from the top tool bar on the home screen click on the book appointments button select an appropriate range of dates, pos, provider, consultation and appointment type from the available drop down lists when complete, push the show button a list of available appointments will appear choose the appointment that suits best by clicking on the book time slot button, next to the appointment another window will open with the appointment details enter in the reason for the appointment and click ok to confirm view pending appointments click on the pending appointments tab to view any upcoming appointments cancel pending appointments to cancel an upcoming appointment, select the cancel button in the pending appointments tab select yes when the confirmation window appears then select a reason before clicking ok to finalise the process view past appointments the past appointments tab can be selected to view any previous appointments scheduled with the clinic customise preferences in profile for appointments preferences for health connect and accession appointments feature can be customised within profile this can be done by creating and using multiple onthego profiles an onthego profile is a set list of preference settings onthego profiles can be used to apply to all patients, certain groups of patients, or to an individual patient read customising preferences in profile for health connect, accession patient, and profile online booking docid\ aluda04ji slyaynyrjfa for more detailed step by step information get started today to begin using health connect and accession, or to have any queries answered, simply contact your customer success manager