---
title: Block off time slots to make them unavailable for online booking
slug: portal-sub/block-off-time-slots-to-make-them-unavailable-for-online-booking
docTags: 
createdAt: 2026-03-04T12:03:19.116Z
---

There are two ways you can block off time slots to make them unavailable for online booking.

**Are you blocking off a time slot that follows a pattern (e.g. lunch hour every day)?**

**Block off in Ocean.**

Edit your [provider schedule](https://support.cognisantmd.com/hc/en-us/articles/360042911451) and use the **Day/Time Restrictions** to set times for Ocean to ignore when allowing patients to book online.

In the example below, I have marked the following days and times as not bookable: all day Saturday and Sundays, between 12am - 9am Monday to Friday, between 12pm - 1pm Monday to Friday and between 5pm - 11:55pm Monday to Friday.

[![](https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/OJUB2z6E5Bwy4HxN6hpfK_bakfnpneuzlkwy5hjuliayc69nm27j0a.png)](https://archbee-image-uploads-qa.s3.amazonaws.com/zICxj0dnLereb6UUrBA3-/kEIRrQ97G2MGbWo7ULlwE_screen-shot-2020-05-12-at-93819-am.png)

**Are you blocking off a one-off time slot (e.g. vacation day or sick day)?**

**Block off in your EMR.**

It is best to block off individual time slots that do not follow a recurring pattern directly in your EMR. Learn more about [how to make time slots unavailable in your EMR](https://support.cognisantmd.com/hc/en-us/articles/360042444272).

To block off a time slot for online booking, you can simply mark it with "no online booking" in the description.