--- title: Scales slug: pl-check-links/scales docTags: createdAt: 2026-02-23T07:45:11.774Z --- Pair a feed scale to FeedComp App using your mobile device's Bluetooth connection. Make sure that Bluetooth is enabled on your mobile device, and then connect it on the [Account Settings](docId\:FVV544s3nM30ypvgFJdZa) screen in the app. Note that some scales may require configuration before you connect it to the FeedComp App. :::hint{type="warning"} **IMPORTANT: **If you connect to equipment containing an overnight load, an overnight load notification with a red alert icon is displayed. You'll need to use other equipment until the overnight load is completed. See [Mix Overnight Loads](docId\:acJ67fJS4bzVcoyPKeur2) to learn more. ::: ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/Iz7KS0zjIT3TykxXpRMV4_alert-triangle-red.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/alert-triangle-red.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/alert-triangle-red.png" position="flex-start" width="22" height="20" darkWidth="22" darkHeight="20" showCaption="false"} :::ExpandableHeading ### Supported Scales - Scale-Tec POINT scale indicator - Topcon Digi-Star scale indicator (EZ2810 and EZ3410) You can check the [FeedComp System Requirements](https://vas.com/feedcomp-minimum-system-requirements/) page on the VAS website to confirm whether your device is supported and compatible with FeedComp. ::: Expand the sections below to learn more: ::::ExpandableHeading ## Connect a Scale 1. Tap your user icon ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/O0GmDFp698N-fU2__VO3__greenuser25x25.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/green_user_25x25.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/green_user_25x25.png" position="flex-start" showCaption="false" indent="2"} :::Paragraph{indent="1"} at the top right of the screen. ::: 2. Add ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/ygPY_Xp_YMHQeEQGhkq3Y_settingsoutlined25x25.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/settings_outlined_25x25.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/settings_outlined_25x25.png" position="flex-start" showCaption="false" indent="2"} :::Paragraph{indent="1"} ** Settings**. ::: 3. Select the Location to connect. 4. Tap Connect to Scale and select the scale to connect. After a scale is connected to your mobile device, the Bluetooth icon ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/dk_8tF49WCXy8pPEKcn7o_bluetoothconnected20x25.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/bluetooth_connected_20x25.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/bluetooth_connected_20x25.png" position="flex-start" showCaption="false" indent="2"} :::Paragraph{indent="1"} displays at the top left of each screen in the FeedComp App. ::: :::: :::::ExpandableHeading ## Configure a Topcon Digi-Star scale Before you connect a Topcon Digi-Star scale to the FeedComp App, you must confirm that the scale settings match the [settings](docId\:sYEtsrviVW35b9cvAIMxB) listed below. The connection may not work if the settings do not match. :::hint{type="info"} **NOTE: **If you use Trioliet Shifttronic products with your scale, contact FeedComp Support at [fwsupport@vas.com](mailto\:fwsupport@vas.com) or 888-225-6753 to ensure that you apply the correct settings for your configuration. ::: ::::ExpandableHeading ### Review or Configure Scale Settings Follow the steps below to review or configure the settings on your scale to make sure they match the [Required Settings](docId\:sYEtsrviVW35b9cvAIMxB): :::hint{type="info"} **NOTE: **If you have an indicator with a number pad, you can manually enter each Direct Access Number (D.A.N.) for each parameter in [Required Settings](docId\:sYEtsrviVW35b9cvAIMxB), then review or configure each setting. ::: 1. On your Topcon Digi-Star scale, press **Select** ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/hY8YoQlFbBF_TMfhQoEHM_topcon-select.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/topcon-select.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/topcon-select.png" position="flex-start" showCaption="false" indent="2"} :::Paragraph{indent="1"} repeatedly until the **Menu** is displayed. ::: 2. Press and hold **Function** ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/oKggww7O1Mnl9pQ3lgmTK_topcon-function.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/topcon-function.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/topcon-function.png" position="flex-start" showCaption="false" indent="2"} :::Paragraph{indent="1"} until you see the menu choices. ::: 3. Repeatedly press **Select** ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/hY8YoQlFbBF_TMfhQoEHM_topcon-select.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/topcon-select.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/topcon-select.png" position="flex-start" showCaption="false" indent="2"} :::Paragraph{indent="1"} to select Menu 1, 2, 3, 4, or 5. ::: 4. Press **Enter** ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/Gb2O5OJQ1M0AKS2ZRaaGE_topcon-enter.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/topcon-enter.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/topcon-enter.png" position="flex-start" showCaption="false" indent="2"} :::Paragraph{indent="1"} to view the first setting name. Pay close attention: the setting name only displays once. ::: 5. Check whether the setting is configured to the value listed in [Required Settings](docId\:sYEtsrviVW35b9cvAIMxB): 1. If the setting is not configured correctly, press **Net/Gross** ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/GThHhrJeJeaN8s2mtbhQo_topcon-netgross.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/topcon-netgross.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/topcon-netgross.png" position="flex-start" showCaption="false" indent="3"} :::Paragraph{indent="2"} or **Select** ::: ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/hY8YoQlFbBF_TMfhQoEHM_topcon-select.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/topcon-select.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/topcon-select.png" position="flex-start" showCaption="false" indent="3"} :::Paragraph{indent="2"} to scroll through the options and press **Enter** ::: ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/Gb2O5OJQ1M0AKS2ZRaaGE_topcon-enter.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/topcon-enter.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/topcon-enter.png" position="flex-start" showCaption="false" indent="3"} :::Paragraph{indent="2"} to select the correct value. The screen automatically displays the next setting.  ::: :::Paragraph{listStyleType="decimal" indent="2"} If the setting is configured correctly, press **Enter** ::: ::Image[]{src="https://api.qa.archbee.co/api/optimize/zICxj0dnLereb6UUrBA3-/Gb2O5OJQ1M0AKS2ZRaaGE_topcon-enter.png" size="10" isUploading="false" initialPath="../../../../Resources/Images/Platform/feedcomp-img/icons/topcon-enter.png" githubPath="Content/Resources/Images/Platform/feedcomp-img/icons/topcon-enter.png" position="flex-start" showCaption="false" indent="3"} :::Paragraph{indent="2"} to review the next setting. ::: 2. Repeat the steps to review or configure each setting in each menu. :::: :::ExpandableHeading ### Required Settings | Direct Access Number | **Setting Name** | Display Name | Value | | -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------ | --------------------------- | | 1003 | Scale ID Setup | SCALID | TMR-01 | | 1008 | Display Unit. Select the display unit: pounds (lbs) or kilograms (kg). | LBS-KGS | LBS or KGS | | 1411 | Remote Input 2 | RIMPR2 | PRINT | | 2001 | Remote | REMOTE | ON | | 2101 | Scoreboard Mode | SCOREM | 12 | | 2103 | Front Panel Zerout | ZEROFP | OFF | | 2104 | N/A | SCRM 2 | 0 | | 2111 | Operation Status | OPSTAT | 0 | | 2301 | Tare Auto Print | TAREAP | ON | | 2302 | One Line Print | IL PT | ON | | 2304 | Print Format | PRTFMT | PRTAC1 | | 2401 | Remote Display | RADISP | EZ3MUX | | 2402 | Remote Terminal | RMTERM | OFF | | 2403 | N/A | AUTODRT | ON | | 2411 | Bar Graph Mode | BARGAPH | OFF | | 2412 | Weight Graph | WTGRAH | ON | | 2417 | N/A | NONDSP | OFF | | 3001 | Display Count. Only set this value if you need to update the display count increments shown on the scale. This value is also used to round off the preset value by the scale. You cannot change this value in the app. | COUNT | Select the preferred value. | | 4001 | Pre-Alarm Method | P MTHD | WEIGHT | | 4002 | Pre-Alarm. If you set this value, a warning is activated when the indicator approaches this value. For example, if you set the value to 50 (lbs/kgs), a warning alerts you when 50 (lbs/kgs) are set to be loaded or unloaded. | P-ALM | Select the preferred value. | | 4006 | Preset Delay | PRTDLY | 1 | | 4009 | N/A | PRTCLP | ON | | 4012 | This setting hides the preset message display after 10% of the target weight has been loaded or unloaded. | WEITOG | OFF | | 4201 | Tolerance Method | T MTHD | WEIGHT | | 4202 | Tolerance | TOLER | 0 | | 5001 | Remote Display | RMDISP | COM3 | | 5002 | Radio Port | RADPRT | COM3 | | 5003 | External Radio Port | EXRPRT | COM2 | | 5005 | Printer Port | PRTPORT | COM3 | | 5006 | Scoreboard Port | SCPORT | COM3 | | 5007 | Opstat Port | OPSTAT | COM1 | | 5009 | DDL Port | DDLPRT | COM2 | | 5011 | 20MA Mirror Port | 2OMAMR | COM1 | | 5015 | N/A | SL2ART | COM2 | | 5016 | N/A | DLPORT | COM3 | | 5018 | N/A | AM2DRT | COM3 | ::: :::ExpandableHeading ### Connect the Indicator to the FeedComp App After you confirm that the scale settings match the required settings, connect the indicator to your mobile device via Bluetooth: 1. Open your mobile device's Bluetooth settings. 2. Connect the indicator. 3. After it is connected, shut down the app completely and make sure it is cleared from your list of background apps. 4. Follow the instructions in [Connect a Scale](docId\:sYEtsrviVW35b9cvAIMxB) to connect the scale to the FeedComp App. ::: :::ExpandableHeading ### Calibrate the Scale If you have a completely new mixer, calibrate the Topcon Digi-Star scale indicator to ensure that all the measurements are accurate. Watch the video to learn how: ::: ::::: :::::ExpandableHeading ## Troubleshoot a Scale Connection If the connection fails when you attempt to [Connect a Scale](docId\:sYEtsrviVW35b9cvAIMxB), check the following, depending on your scale model: ::::ExpandableHeading ### Topcon Digi-Star scale :::Paragraph{listStyleType="disc" indent="2"} Verify that no other devices are currently connected to the scale. Only one device can be connected to a Topcon Digi-Star scale at a time. ::: :::Paragraph{listStyleType="disc" listStart="2" indent="2"} Check the Topcon Digi-Star scale ID and make sure it starts with "TMR-".\:::ExpandableHeading ::: ### Expand for steps to check or change the scale ID. :::Paragraph{listStyleType="decimal" indent="3"} On the keypad, enter **1003** and press **Select**. The current ID displays. ::: :::Paragraph{listStyleType="decimal" listStart="2" indent="3"} If the ID does not start with "TMR-", use the keypad to change it. Press **Enter** to save the ID. \::: ::: :::Paragraph{listStyleType="disc" indent="2"} Verify that Bluetooth is enabled on the Topcon Digi-Star scale.\:::ExpandableHeading ::: ### Expand for steps to enable Bluetooth. :::Paragraph{listStyleType="decimal" indent="3"} On the keypad, enter **90022** and press **Select**. ::: :::Paragraph{listStyleType="decimal" listStart="2" indent="3"} If the display shows an error message, press the **ZERO** button four times and then **ON**. The keypad shows the current Bluetooth setting as ON or OFF. ::: :::Paragraph{listStyleType="decimal" listStart="3" indent="3"} If Bluetooth is OFF, press the **Function** button to select **ON** and **Enter** to save the setting. \::: ::: :::Paragraph{listStyleType="disc" indent="2"} If FeedComp crashed on your device the last time it was connected to the scale, the connection may still be active. Turn the scale off and back on. Then reconnect the scale from FeedComp. ::: :::Paragraph{listStyleType="disc" listStart="2" indent="2"} Ensure that the Topcon Digi-Star scale settings match the settings listed in [Configure a Topcon Digi-Star scale](docId\:sYEtsrviVW35b9cvAIMxB). ::: :::Paragraph{listStyleType="disc" listStart="3" indent="2"} If you use a Topcon Digi-Star scale and the FeedComp App will not complete a drop or automatically advance to the next pen, make sure that the mixer's Drop Tolerance is set to a minimum value of **1**. If you use **0** for the Drop Tolerance value, the FeedComp App may not complete drops correctly. To update your mixer's Drop Tolerance, tap Adjustments at the bottom of the FeedComp App screen, tap Equipment, and select the mixer to make your changes. ::: :::: :::ExpandableHeading ### Scale-Tec POINT scale - If FeedComp crashed on your device the last time it was connected to the scale, the connection may still be active. Turn the scale off and back on. Then reconnect the scale from FeedComp. - Reference the [Scale-Tec Support Center](https://support.scale-tec.com/portal/en/kb/point) if you are having other issues. ::: ::::: :::hint{type="info"} **TIP: **You're currently viewing online help for open tasks in the FeedComp mobile app. [Click here to see online help for settings in FeedComp on PULSE.](docId\:N32OXPiq3cgB04ICvE_Bp) ::: [\< Return to FeedComp App Home Page](docId\:pHaILrt1HJRpzhXIlGB-k)