Manage Mobile App Data (v1)
3 min
tap at the bottom right of the app to access additional options in the mobile app i don't see the more button how do i find it? if you do not see the button at the bottom of your screen, tap the back arrow at the top left of the page until you return to one of the main feature screens from there, you'll find the feature buttons at the bottom of the screen refresh herd data while your mobile device maintains an active wifi or data connection, the mobile app automatically checks for updates when new data is available for download, the system displays a numbered activity badge on the more button note can refresh mobile data from at any time and thus will not see the activity badge additionally, users can set the system to automatically refresh the data when you switch to another dairy docid\ oicdw5y933ve7afn2nvea in your user settings menu (v1) docid 9e0hntozjfsvmp4wzzzjo , go to the field and select download automatically to enable this feature follow these steps to refresh data go to the mobile app home page note that for , the more button will display an activity badge when new data is received from on premise or (see example above) tap the more button to open a page of more options in the app tap the refresh button at the top of the page allow the app a few moments to refresh the data the required time will vary based on the amount of data that needs to be updated, as well as the speed of your wifi or data connection once the data is refreshed, you will find your 's most recently available information within the mobile app switch to another dairy you can switch to another at any time by tapping the button and then tapping the switch to another button in the more menu (see example above) if the list of available does not appear to be correct, see refresh my dairies list docid\ trgujl9a2ncrgzwusjjvc to update it rfid connections the version of the mobile app supports most scanners and wands that can establish a bluetooth connection with your device, and you can pair with them directly through app see work with rfid scanners (v1) docid\ nx6uhsltjko1hwffglbtp for more information "data not current" alert the mobile app displays an integration status alert if it detects that the data from on‑premise has not been synchronized with for 24 hours or more this is a critical error that requires immediate attention to ensure that all animal information, details, and event data continue to sync correctly with the and mobile app the alert displays below the name when your device is online, and if you attempt to use the app when your data is out of sync, the system displays a pop‑up warning to ensure that you want to continue using the app with potentially expired data the error may result from a connection issue between and , in which case you should contact your manager or office staff to verify that is running normally see integration status docid\ mz1hww wtjzpvjho5pzdt for more information on troubleshooting connection and data issues < return to mobile app overview docid 5g 1lgdui3lx5jxitg81q