---
title: Www.archbee.com: Cast_Group_<>_Archbee_Customer_Success_Story
slug: archbee-docs/wwwarchbeecom-castgrouplessgreaterarchbeecustomersuccessstory
docTags: 
createdAt: 2024-10-04T09:03:54.000Z
---

**CUSTOMER HIGHLIGHTS**

![](https://cdn.prod.website-files.com/5f7178312623813d346b8936/66e04db839fa1e74ea1b3884_castgroup.png)

Learn how Cast Group improved support and fostered customer autonomy with Archbee.

### What is Cast group​?

Cast Group is a Brazilian software development company with more than 30 years and over 3k employees.

### What was the problem you were facing before Archbee?

We developed some proprietary software that is commercialized in a SaaS format. We were having difficulties providing quality documentation for our clients, so we sought a robust solution for documentation management.

### Why Archbee over the alternatives?

We analyzed some market solutions and understood that Archbee would suit us better due to its specific focus as a knowledge management tool. The intuitive interface and ease of use were also important factors.

### What are some results you have seen?

We were able to organize all the documentation for our products in a way that truly supports our customers, and we also managed to reduce the support team's effort in handling doubts.

‍

Cast Group

[https://www.castgroup.com.br/en/](https://www.castgroup.com.br/en/)

Industry

SaaS

Founded

Brazil, 1990

## Teams of all sizes build documentation with Archbee

Join 3,000+ teams using documentation as their #1 resource to answer questions

[![Archbee](https://cdn.prod.website-files.com/5f717831e96c96004f99c4a3/65020befc3af2c5fd8701af0_Screenshot%202023-09-13%20at%2010.21.40%20PM.png)](https://www.producthunt.com/products/archbee)[![Backed by Y Combinator](https://cdn.prod.website-files.com/5f717831e96c96004f99c4a3/60f67ac8d31e3c79cde48611_backed%20by%20YC%20\(2\).png)](https://www.ycombinator.com/companies/archbee)